911 Emergency Calls from Locked Cell Phone

cell phone screen
The majority of 911 emergency calls are made from cell phones nowadays. That number will continue to grow as mobile devices are usually closer at hand and more people are giving up their home telephone lines. It is best to call from a landline because calls are easier for emergency personnel to trace, but there may not be one available or close by. A cell phone may be your best option at the time. What if the keypad is locked and you don’t know or can’t remember the code?

Anyone can call 911 without entering a passcode on a locked phone and parents can teach their children how to make that call in an emergency. Here’s how.

Have a look at the screen of a locked cell phone. You will see the word “Emergency” on the keypad. Press the word “Emergency”. This action will by-pass the passcode protection, revealing the number pad. Tap 9, 1, 1, then press the green button with the image of a phone. It’s fast, easy and very user-friendly.

Remember to lock your phone when you’re not using it. Thousands of people call 911 everyday by mistake. This ties up the operator and prevents emergency workers from getting to the people who really need their help. Teach children to never call 911 for practice, as a joke or for non-emergency reasons.

911 is for emergencies. Simply put, an emergency is when there is a dangerous threat to a person or property, such as a robbery, a fire, a car accident, or a seriously sick or injured person. If you’re not sure if a 911 call is in order, here are some emergency situations where you should definitely call.

Chest Pains – maybe it was that late night pizza or maybe its something more serious. If chest pains are combined with other signs and symptoms like cold clammy skin, dizziness, numbness in hands and fingers, CALL.

Deadly Bleeding – if you can look at a situation and find yourself saying “wow that’s a lot of blood”….then its probably too much! Blood belongs in your body. CALL.

Slurred Speech and sudden severe headache – perhaps the barometric pressure is playing havoc with your brain but often those types of headaches worsen gradually. The key word is sudden…CALL.

Potential Head/Neck/Spine injury – if you have been involved in an accident, have fallen or hit your head, it does not hurt to get checked out. Perhaps you are fine, but sometimes you won’t know for a few hours. Time may cost tissue! CALL.

Unconsciousness – you don’t have to be cold in order to be unconscious! Altered levels of consciousness means you aren’t getting enough blood to your brain. CALL.

Difficulty breathing – How long do you think you can go without air? Well not a very long time. Please don’t wait until you stop breathing all together. The clock is ticking. CALL.

Income Tax – If you are having problems or questions about filing your income tax please DO NOT CALL!

These are just a few hard and fast rules about calling 911. When calling 911 it is important to stick to the facts like your name, address, phone number, how many people are injured and the extent of their injuries so the dispatcher knows exactly how to proceed. Answer the 911 operator’s questions calmly and follow any instructions given.

While you are waiting for EMS to arrive, you can do a few things to help:

Remain calm – This not only helps you to handle the situation, but it also helps the injured person too! Providing comfort and positive reassurance often keeps the situation from progressing into something more serious.

Doors and dogs – Making sure the doors are unlocked and pets are contained. Some pets become very stressed if their owner is injured and may react in a negative way. Its not their fault. They love their owners! Keeping them contained keeps everyone safe.

Make way – if anyone is there who can help you to move furniture or vehicles, ask for their help. Anything you can do to clear the way for Emergency Personnel allows them to provide care faster.

If you’d like more information on when to call 911 and what to do when you are waiting, SOS First Aid offers Red Cross First Aid courses in many communities in southern Ontario.

Contact

SOS First Aid and Safety Training services the following Southern Ontario communities: Greater Toronto Area (GTA), Mississauga, Oakville, Burlington, Milton, Guelph, Vaughan, Woodbridge, Maple, Richmond Hill, Brampton, Acton, Georgetown, Hamilton, Ancaster, Brantford, Stoney Creek, St. Catherines, and Welland.

Customer Reviews

Olena Urbanowicz
Olena Urbanowicz
george hany
george hany
Loved Patrick he was the best! Halirious and informative! Highly recommend him
Nidhi Patel
Nidhi Patel
Vanessa Manocha
Vanessa Manocha
Vineeta Lekhram
Vineeta Lekhram
Eva N
Eva N
The Class was really fun and Patrick made it easy..
Elena Tan
Elena Tan
Excellent traning
Jaspreet kaur
Jaspreet kaur
Elizabeth Levy
Elizabeth Levy
Grace Jung
Grace Jung
Janjan Mangitngit
Janjan Mangitngit
Chantal Amankwaah
Chantal Amankwaah
marina elhamy
marina elhamy
JOYCE YEBOAH
JOYCE YEBOAH
Patrick was a great instructor for the mask fit test, very friendly
Dazel Nelmida
Dazel Nelmida
A really great person! Fun to work with :)
sarah ahmed
sarah ahmed
Katelyn Prudencio
Katelyn Prudencio
It was a fun lesson to learn about masks!
kelly Sun
kelly Sun
Patrick was a very friendly instructor for my N95 mask fit testing and funny too
Magdelina Yimesghen
Magdelina Yimesghen
Amazing mask fit session! Patrick was so kind and informative. He made the session a comfortable place for everyone, answering any and every question we had. I highly suggest coming to this session for your mask fit! I'll definitely be coming back again when my 2 year validation expires. Great job Patrick! 👏🏼👏🏼👏🏼
Marjorie Tejano
Marjorie Tejano
Cindy Vargas
Cindy Vargas
Nabeeha Tabassum
Nabeeha Tabassum
Lis T
Lis T
Very good and helpful! Very good experience
Priscilla Biju
Priscilla Biju
Ellise Gabrielle Flor
Ellise Gabrielle Flor
Marian Yhane Marcelo
Marian Yhane Marcelo
Diana Jugowiec
Diana Jugowiec
Nya Duarte
Nya Duarte
Patrick is an awesome instructor. Very kind, welcoming and patient. Efficient training done.
Fares Madaoui
Fares Madaoui
Lora Mae Malazarte
Lora Mae Malazarte
Sharmayne MK
Sharmayne MK
Amy Vickramasinghe
Amy Vickramasinghe
Melissa Gray
Melissa Gray
Fox Calamity
Fox Calamity
nelson melo
nelson melo
On August 22nd, 2021 I took my First Aid and Safety Training at the Oak Park Neighborhood Centre and my instructor was amazing. She made the information relevant not just to our everyday life, but to our current situation. She taught in a way that everyone can understand. She answered the questions we had in a words that we understood and in a judgement free environment. Protocols for Covid-19 were in place, we were spaced appropriately and mask were worn, all procedures were done individually with sanitized mannequins. Well done!!
mon olliver
mon olliver
Excellent instructor, very thorough, helpful and friendly
Ranna Manbodh
Ranna Manbodh
Manjit Singh
Manjit Singh
Patrick was courteous, informative and kind. I highly recommend this mask fitting session to anyone who's looking to get their mask certification.
Tu-Anh Nguyen
Tu-Anh Nguyen
Mr. Patrick is understandble regarding instructions.
Frencshield Nuestro
Frencshield Nuestro
Emma Miller
Emma Miller
Renae Campbell
Renae Campbell
Yusra Syeda
Yusra Syeda
Andrea Castro
Andrea Castro
Ellie Burland
Ellie Burland
Arbelyn Marohom
Arbelyn Marohom
Corinna Viscusi
Corinna Viscusi
Lily Kisilevich
Lily Kisilevich
Luzinhel John Marohom
Luzinhel John Marohom
Milly Valdivia
Milly Valdivia
chuks Brian
chuks Brian
Stefano Taglieri
Stefano Taglieri
Super organized and clean.
Sophia M
Sophia M
Julia Romano
Julia Romano
Lily Li
Lily Li
Amazing class! Great instructor!
destiny sight
destiny sight
I had Ally for my CPR course. She was very friendly, professional and made the day long course feel enjoyable. Thanks so much! Would recommend
Austin Paliga
Austin Paliga
Alicia Anderson
Alicia Anderson
Sadika Dougheili
Sadika Dougheili
Brittany F
Brittany F
Had an Amazing Experience!!! Patrick is so informative and helpful, I recommend taking this class👍
Kiran Imran
Kiran Imran
Merry Kamel
Merry Kamel
Julianna Ebarvia
Julianna Ebarvia
Gerbie Nkosi
Gerbie Nkosi
The test was very well explained 👏 👌. Will recommend to others.Excellent instructor !!
Joyous Joy
Joyous Joy
kind guy patrick thank you
likkledianito
likkledianito
Sharalee Solomon
Sharalee Solomon
Amazing fun experience
Arian A
Arian A
Trae Colley
Trae Colley
S Pbailee
S Pbailee
Lee Ann
Lee Ann
Tyson has been a great instructor. He answered questions in detail and made it a comfortable learning environment. 10/10 would recommend!Course was completed at the Mississauga site.
Tiffanie Christopher
Tiffanie Christopher
Tyson was a great instructor!! Very informative and also shared some stories.
Diana “dayana” Hosien
Diana “dayana” Hosien
the training was educational, and the facilitator was knowledgeable and at ease with the group.
Andrea Jantoska
Andrea Jantoska
Tyson was the best instructor one could hope for. He took his time to go through the material and was really hands on. I thought the class was going to be long and boring but I actually ended up having fun and I feel 100% prepared to help in an emergency situation.
Alake Mills
Alake Mills
Had a First Aid/CPR-C course at the living arts centre and it was great. Was very informative and our instructor Tyson really tried to make it an engaging and enjoyable day
Myles Abreo
Myles Abreo
It was nice to met Patrick sacco
Raghad Baraket
Raghad Baraket
I attended a Mask Fit Testing class and my instructor, Patrick, was amazing! He was very outgoing and made everyone feel comfortable and relaxed while telling us about the important information we needed to know. I highly recommend!
Keiyana Campbell
Keiyana Campbell
Amrit Rehsi
Amrit Rehsi
Yuliia Bilous
Yuliia Bilous
Mario Sacco was a very enthusiastic instructor. Very pleasant.
Katrina K
Katrina K
It was a good experience. Partick Sacoo is a good instructor.
amandeep khurana
amandeep khurana
Class was as fun as first aid can be. Tyson was an awesome instructor.
Daniel Tchitchkevitch
Daniel Tchitchkevitch
Awesome teacher, made it light and fun. Great job Tyson.Multiple dates available - easy to flex with personal schedule
Tasha Singh
Tasha Singh
Such a great experience completing my mask fit training with SOS First Aid. Mario was very informative and kept the class entertaining!
Rachel Hunter
Rachel Hunter
I came here for my First Aid and CPR HCP/BLS level. The theory portion was hybrid and the practical was in person at Living Arts Centre. The training was well organized and very informative. They provide everything that you will need for the training. I will definitely come back when I have to renew my certification.
Natalie
Natalie
Well my experience was a bit scary because I was not mentally prepared. At first I thought I was going to pass out but then I was able to withstand the smell of what the instructor was spraying into the mask. I thought I would pass out at first when I had on the N-95 mask but then I realize that it was doable and I can tolerate the test. Good luck.
Avril Jones
Avril Jones
I had an amazing experience . The instructor was respectful and the course is wonderful.
Samantha S
Samantha S
thank you:) i enjoyed it and i met an awesome instructor
Bonu Satimova
Bonu Satimova
Friendly, informative and efficient.
Vinita H.C.
Vinita H.C.
Skirt skirt
Skirt skirt
Lauren Trevors
Lauren Trevors
Sydney
Sydney
Dania
Dania
Krista Pearce
Krista Pearce
Herleen Mudher
Herleen Mudher
Just completed my training with Julie. She was fantastic, knowledgeable and very patient. She has so much experience and she trained us so well. SOS First Aid and Safety Training are true professionals and care so much for us to succeed and that is key. Keep up the great work. Thank you so much Julie:)
Amanuel Sengal
Amanuel Sengal
Well organized, excellent instructors for Remote First Aid Training. I would highly recommend SOS for training.
Kim Macdonald
Kim Macdonald
hannah zanetti
hannah zanetti
H Elbahu
H Elbahu

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Effective Sept 22/2021: In accordance with Ontario Government regulations, SOS First Aid requires proof of vaccination along with valid ID for all participants attending SOS First Aid classes at our public locations. Participants can download proof of vaccination from theOntario Government Portal