911 Emergency Calls from Locked Cell Phone

cell phone screen
The majority of 911 emergency calls are made from cell phones nowadays. That number will continue to grow as mobile devices are usually closer at hand and more people are giving up their home telephone lines. It is best to call from a landline because calls are easier for emergency personnel to trace, but there may not be one available or close by. A cell phone may be your best option at the time. What if the keypad is locked and you don’t know or can’t remember the code?

Anyone can call 911 without entering a passcode on a locked phone and parents can teach their children how to make that call in an emergency. Here’s how.

Have a look at the screen of a locked cell phone. You will see the word “Emergency” on the keypad. Press the word “Emergency”. This action will by-pass the passcode protection, revealing the number pad. Tap 9, 1, 1, then press the green button with the image of a phone. It’s fast, easy and very user-friendly.

Remember to lock your phone when you’re not using it. Thousands of people call 911 everyday by mistake. This ties up the operator and prevents emergency workers from getting to the people who really need their help. Teach children to never call 911 for practice, as a joke or for non-emergency reasons.

911 is for emergencies. Simply put, an emergency is when there is a dangerous threat to a person or property, such as a robbery, a fire, a car accident, or a seriously sick or injured person. If you’re not sure if a 911 call is in order, here are some emergency situations where you should definitely call.

Chest Pains – maybe it was that late night pizza or maybe its something more serious. If chest pains are combined with other signs and symptoms like cold clammy skin, dizziness, numbness in hands and fingers, CALL.

Deadly Bleeding – if you can look at a situation and find yourself saying “wow that’s a lot of blood”….then its probably too much! Blood belongs in your body. CALL.

Slurred Speech and sudden severe headache – perhaps the barometric pressure is playing havoc with your brain but often those types of headaches worsen gradually. The key word is sudden…CALL.

Potential Head/Neck/Spine injury – if you have been involved in an accident, have fallen or hit your head, it does not hurt to get checked out. Perhaps you are fine, but sometimes you won’t know for a few hours. Time may cost tissue! CALL.

Unconsciousness – you don’t have to be cold in order to be unconscious! Altered levels of consciousness means you aren’t getting enough blood to your brain. CALL.

Difficulty breathing – How long do you think you can go without air? Well not a very long time. Please don’t wait until you stop breathing all together. The clock is ticking. CALL.

Income Tax – If you are having problems or questions about filing your income tax please DO NOT CALL!

These are just a few hard and fast rules about calling 911. When calling 911 it is important to stick to the facts like your name, address, phone number, how many people are injured and the extent of their injuries so the dispatcher knows exactly how to proceed. Answer the 911 operator’s questions calmly and follow any instructions given.

While you are waiting for EMS to arrive, you can do a few things to help:

Remain calm – This not only helps you to handle the situation, but it also helps the injured person too! Providing comfort and positive reassurance often keeps the situation from progressing into something more serious.

Doors and dogs – Making sure the doors are unlocked and pets are contained. Some pets become very stressed if their owner is injured and may react in a negative way. Its not their fault. They love their owners! Keeping them contained keeps everyone safe.

Make way – if anyone is there who can help you to move furniture or vehicles, ask for their help. Anything you can do to clear the way for Emergency Personnel allows them to provide care faster.

If you’d like more information on when to call 911 and what to do when you are waiting, SOS First Aid offers Red Cross First Aid courses in many communities in southern Ontario.

Contact

SOS First Aid and Safety Training services the following Southern Ontario communities: Greater Toronto Area (GTA), Mississauga, Oakville, Burlington, Milton, Guelph, Vaughan, Woodbridge, Maple, Richmond Hill, Brampton, Acton, Georgetown, Hamilton, Ancaster, Brantford, Stoney Creek, St. Catherines, and Welland.

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Patty is an amazing instructor. Her class was very engaging and interactive. She makes you want to participate in class and her personal stories are heartfelt and interesting. Would definitely take another class with her again!Thank you Patty!
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Had amazing experience with Patty! She taught us so well and I learnt so much while practicing cpr and first aid.
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Patty was a great instructor and extremely knowledgeable Was great with instructions and communication. Fun and a great experience.
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I did the BLS course with Patty, and she was a very good teacher!
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Nicole Freeman
Our instructor was really good, he truly cared! It was a recertification, and I have to say that I learnt a lot this time. He went above and beyond. I feel more secure and knowledgeable when responding to an emergency. Thank you!
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Marilyn A M
Ally was an amazing teacher trainer. Felt safe heared and very informative. would highly recommend.
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Prakash was a great instructor! Made the class very engaging and explained things well
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Mr. Nagar was amazing! Very helpful!
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G KAUR
Great information and indepth knowledge of epinephrine and the placement and new technologies. Thank you Prakash!
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Prakash was very engaging and thorough
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Alpana Vora
Ally was an amazing informative teacher! i love her teaching style and she was great at answering questions and chatting in an informative way!
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Oluwatosin Enitan
Daniel was excellent!!
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Alaa Dimitri
Julie was the best instructor for standard first aid , very informative and easy to listen
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Suhad Sa'doun
I had a great experience with debbie at the kingbridge location She made it very easy to stay alert in the class That all students were able to receive her lessons she was amazing 👏
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AsianDomination104
Great experience.Mario gave clear and detailed instructions that were easy to follow and remember. He was very professional and gave so much input than I expected. Would highly recommend!
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Shiela Mae Arca
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Great instructor Mario! Thank you :)
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Was a lot of fun while also providing the education and performance testing needed!! Mario was great!!
Hai Psycho
Hai Psycho
Mario is very knowledgeable. Mask fit testing went smoothly.
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olubunmi olaoye
Mario was a great instructor. Thoroughly explained and provided a great learning experience!
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Wonderful class. Goi instructor daniel
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Marlene Cromwell
Perfect 👍 teaching 👌
ese Dukuye
ese Dukuye
Daniel was great!! Everything was explained so well that I manage to score hundred percent
Zarah Ali
Zarah Ali
Mario was great! We had fun with our N95 activities!
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Alieh Ramezani
Chirag Rangani
Chirag Rangani
The mask fit training was very informative and beneficial. I had a fun time attending the class and I feel confident in correctly fitting my mask for safety.
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Dawa Sherpa
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Marsi Siobal
It’s very good session…
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sagar amin
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sonu3115
It was good
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Amandeep kaur
Mario is very helpful and accommodating.
gurwinder dhanda
gurwinder dhanda
very quick and friendly instructor!
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Von Immanuel Yagong
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Barkat Khalid
Huang Yang
Huang Yang
Mario was missing Luigi. Perfect session very informative and straight to the point. Perfect session highly recommend.
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genevieve gelinas
I learnt a lot especially what to do when someone has got a snake bite.
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Chidimma Onwughalu
Ally and Doug were great at explaining and teaching. They made the class fun and easy to understand. Loved it!
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Wen Fan (Yvonne)
Wen Fan (Yvonne)
Went here three times already and I can confidently say that they deliver the most effective lesson for N95 certification. I had Mario as my lecturer and he was able to simplify and highlight important details on the use of N95's. Highly recommend
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Excellent instructor
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Great Mask-Fit session with Mario
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Mel B
Session was really informative and interactive. Mario has good humour and makes the session lively.
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Jennifer Nana Arku-Entsie
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Chidera Eleh
Ally was absolutely the sweetest, most informative and great teacher, I have ever had. To have her patiently answer questions, while also providing real life examples that make it all better to understand! So smart! Loved it!
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Leo Andruchovici
Elizabeth
Elizabeth
Mario is very friendly and approachable. Learned a lot from him. Never a dull moment during our lesson for N95. Good job!
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Derlin Baywas
Jasmeet Dulay
Jasmeet Dulay
A fun session
Shivangi Aatli
Shivangi Aatli
Quick and informative
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Jahleen Reid
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Lima Siddiqi
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Witney Akowuah
Very informative session!
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Chelle Rubio
Victoria Cuthbert
Victoria Cuthbert
For something I was dreading spending money on and doing, I actually ended up wanting more of and am looking forward to another opportunity to take more classes with SOS! Learning from Ally has been both enjoyable and inspiring. My classmates and I spent our break time discussing the material we learned and also how impressed we were with the content and delivery. We had all done the CPR and First Aide courses in the past, but all agreed this course was a game changer! We couldn’t thank Ally enough!
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Jenna Bernard
Ezinma Kingsley
Ezinma Kingsley
Mario was very informative and made the learning process enjoyable.
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Sarah Byrne
hyun been seo
hyun been seo
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Arsany Maged
Arsany Maged
Jess was awesome! It was a very interactive and informative class. Easy to learn environment. Would definitely recommend SOS First Aid.
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Ronak K
Marlon Murray
Marlon Murray
Learned how to provide the first aid.
Aiden Muliett
Aiden Muliett
Very good classAlly made it very fun
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Justin Mancini
Peter Ayoub
Peter Ayoub
Prakash was very enjoyable approachable fun and supportive. He was very empathetic in his teaching and instruction and corrections. I had a very enjoyable and supportive experience with him in the classroom
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joan rupram

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