Do you like the flexibility of offering your employees online training courses?

AND Do you find it challenging to schedule resources to ensure mandated certifications for employees are verified?

Do you find it challenging to confirm that the actual employee is really completing their training?

Here is how we can help

Industry has seen an increased demand and need for online training. Over the years, more employees are working non-standard hours and many companies are hiring more contract workers.  With this change, work-based learning has become more flexible to accommodate the shift in a company’s training needs. While the flexibility and convenience of online courses has helped to make onboarding and training more efficient and cost-effective, there may be a compromise on maintaining the integrity of course completion. When workers complete training away from the supervision of a classroom, how do you guarantee the person taking the training is really who they say they are? Is there a way to meet these changing industry needs while still ensuring the integrity of course completions?

The simple solution is called Virtual Proctoring

Virtual proctoring is the use of web-based technology to supervise an exam or the delivery of educational material, including online courses, exams, and even form completions. By using facial detection algorithms and recognition technology, the software allows one to verify the identity of the learner and ensure learners are following the session rules. This means that it not only verifies one’s identity, but also whether or not learners are paying attention. This is done by using the capabilities already built into web browsers and webcams, so no additional software is required by the employee.

Save Time and Money

Converting your training sessions and orientations to online training programs allows workers to complete training before they arrive on the job site. This not only minimizes the loss of productive time, but also ensures there are no logistical delays involved with preparing and organizing content, booking training facilities or grading exams. With virtual proctoring, you can also minimize the costs of trainers and exam supervision while ensuring consistent identity verification.

A Client Case Study: Estimated Cost Savings

Below is our client’s cost savings and sample budget comparison when they introduced virtual proctoring into the company.  Our client saved millions of dollars by moving their employee’s orientation online and integrating our virtual proctoring tool.

To help illustrate the cost savings, the following is a sample budget comparison, modeled after and scaled accurately to the numbers given to us by our client.

Estimated Costs for Instructor-Led Orientation

Approximate Total Cost: $5,000,00

Productivity Loss:  63%

Trainer Costs: 6.4%

Facility Costs: 30.3%

Cost Savings with Virtual Proctoring

Estimated Cost Savings with Virtual Proctoring: $4,715,000

Estimated cost savings based on a development and implementation cost of $285,000 versus the projected $5,000,000 for the onsite orientation

As the student’s webcam records the training session, the technology monitors for any deceptive behavior displayed during the online course session. Deceptive behavior can then be flagged. Examples of such behavior include the student placing images in front of the webcam or switching participants after showing their ID. In monitoring and flagging these types of behavior, virtual proctoring can help identify and prevent unethical actions before it occurs on site. As the statistics below show, 6.4% of participants were flagged during virtual proctoring sessions due to not following the outlined session rules and/or deceptive behavior.

Session Data Summary*

Verified Sessions (No Issues): 82.8%

Administrative Flags** (majority cleared): 0.8%

Participation Flags***: 5.8%

Deceptive Flags:  0.6%

*Taken from a sample size of just over 15,000 participants across 5 courses (2016)

**ID or participant image could not be verified

***Participant failed to follow the rules of the session

Legal Protection

When proctored sessions are mandatory for online training sessions, you can prove compliance with regulatory requirements. Usernames and password are insufficient to confirm identity or an individual’s training participation. With virtual proctoring, if a work incident occurs despite the allocated training, the company has recorded proof the employee had completed the required training, which provides a defense against potential litigation.

Due Diligence

The importance of safety compliance is nothing new to health and safety professionals. We know we must do everything reasonably possible to prevent workplace incidents. Having policies in place and offering training is not necessarily enough. Meta-analytical investigations have shown that engagement levels in safety training is directly related to safety performance within organizations. When virtual proctoring is used, this ensures workers are engaged with online training.

An online course that does not identify the participant does not meet the minimum standard.”
OHS in Alberta (Ask the Expert)

“Identity verification and proctoring technology is particularly critical when organizations use web-enabled educational materials as part of risk control strategies that seek to ensure that employees are competent in regulatory critical activities (e.g., standards of business conduct, financial accounting requirements, reporting requirements, disclosure, health and safety or environmental requirements).”
IOSH ALBERTA Industry Best Practice

“Employers must be able to show both that the training was adequate, based on training content, and that the employee received the training.”
OSHA Publication 2254-09R 2015

“Court cases such as R. v. Rose’s Well Services Ltd. illustrate that employers need to ensure that they do more than provide training access. These cases show that there is a need to ensure that the personnel requiring the training are the ones receiving it.”
Robert Day, Licensed Investigator and Paralegal

“When training is delivered online an employer needs to confirm that the individual taking the training is the intended recipient, and that the employee did not just click play and walk away, or have others complete the training or answer comprehension testing questions for them.”
Jason Kraft, Occupational Health and Safety Administration (Officer)

Our Clients

Customer Reviews

Marvic Alanan
Marvic Alanan
Davinder Dilpreet
Davinder Dilpreet
Kelly Coelho
Kelly Coelho
oneal A
oneal A
It was a great class I learned alot very informative 😁
anima armah
anima armah
I loved Patrick his energy was amazing and he made the course more enjoyable
shaneil hylton
shaneil hylton
Trainer really make sure that trainees understand the lesson/program
Benjamin Berones III
Benjamin Berones III
I did standard first aid here and I found it very thorough and interesting. The instructor was also very nice and engaging and made almost 8 hours go by very quickly!
Rachel Bowie
Rachel Bowie
Shachi Taj
Shachi Taj
Michelle K was an amazing instructor! She was so informative and overall so nice. Wish I could get her every time I need to renew my CPR. Thanks Michelle!!!
Jordan Baker
Jordan Baker
Anais Pouladi
Anais Pouladi
Boma Joyce Ejobowah
Boma Joyce Ejobowah
Ellen Lucia
Ellen Lucia
Cassandra F (cassarianna)
Cassandra F (cassarianna)
Ally is an amazing instructor!
Mendez Familia
Mendez Familia
Nina Costa
Nina Costa
Highly recommend SOS first aid training. They came to our work place to teach a class on emergency first aid. All of the participants found the material helpful and really enjoyed the instructor. They were easy to deal and helpful if you have any questions.
Krista Tantalo
Krista Tantalo
Ays Deniese
Ays Deniese
Cieara Livingston
Cieara Livingston
Hamza Naqvi
Hamza Naqvi
Ms.Allyson was the instructor for First Aid Cpr. She explains the course in detail and made the course interesting and fun. A great instructor who loves her job.
Jayshree Shetty
Jayshree Shetty
Patrick is a really nice instructor. My first N95 mask did not fit my face, and he gave me another one that was more comfortable and fit.
Qiya Huang
Qiya Huang
Awesome Patrick
Rabi Mall
Rabi Mall
aniljot kaur
aniljot kaur
Angelica Bilog
Angelica Bilog
Rochelle Owusu
Rochelle Owusu
Bea Valmonte
Bea Valmonte
Very imforative great instructor very clear and easy to understand
Danielle T
Danielle T
Veulit Raheem Alafaa
Veulit Raheem Alafaa
Anmol Grewal
Anmol Grewal
Cyra Viola Kaur
Cyra Viola Kaur
Mommie!
Mommie!
stephanie meffe
stephanie meffe
gagandeep kaur pandher
gagandeep kaur pandher
Jadey Wood
Jadey Wood
Nicholas Eusebio
Nicholas Eusebio
Fantastic teacher! Great knowledge of the medical aspects involved in cpr and gave great examples throughout the class!!!
Paulina Rygus
Paulina Rygus
Alex Ma
Alex Ma
Edelline Banares
Edelline Banares
Nicoya Martins
Nicoya Martins
Rianne Vizco
Rianne Vizco
shevninko Hall
shevninko Hall
Anetamarrr
Anetamarrr
Instructor Patrick was very funny and nice. Gave great information and spoke clearly
Veronica Wojtas
Veronica Wojtas
Jhenna Valenzuela
Jhenna Valenzuela
Isha Patel
Isha Patel
naddin tirones
naddin tirones
Ramandeep Kaur
Ramandeep Kaur
Melissa Lagman
Melissa Lagman
Genta Hasani
Genta Hasani
Kimberly Carreon
Kimberly Carreon
Preet Singh
Preet Singh
Albi Berisha
Albi Berisha
Amazing experience. Very friendly!
Zyra Ann Aguelo
Zyra Ann Aguelo
leila garcia
leila garcia
Alexis Giannini
Alexis Giannini
Pattrick Sacco was amazing!
Rudy H.
Rudy H.
Madison Bianchin
Madison Bianchin
Joanna Loon
Joanna Loon
Nida Javaid
Nida Javaid
Denise Pomela Baltazar
Denise Pomela Baltazar
Lara Chehade
Lara Chehade
Amazing teacher !!!! I loved it best cpr experience
Yessenia Torres
Yessenia Torres
Olena Urbanowicz
Olena Urbanowicz
george hany
george hany
Loved Patrick he was the best! Halirious and informative! Highly recommend him
Nidhi Patel
Nidhi Patel
Vanessa Manocha
Vanessa Manocha
Vineeta Lekhram
Vineeta Lekhram
Eva N
Eva N
The Class was really fun and Patrick made it easy..
Elena Tan
Elena Tan
Excellent traning
Jaspreet kaur
Jaspreet kaur
Elizabeth Levy
Elizabeth Levy
Grace Jung
Grace Jung
Janjan Mangitngit
Janjan Mangitngit
Chantal Amankwaah
Chantal Amankwaah
marina elhamy
marina elhamy
JOYCE YEBOAH
JOYCE YEBOAH
Patrick was a great instructor for the mask fit test, very friendly
Dazel Nelmida
Dazel Nelmida
A really great person! Fun to work with :)
sarah ahmed
sarah ahmed
Katelyn Prudencio
Katelyn Prudencio
It was a fun lesson to learn about masks!
kelly Sun
kelly Sun
Patrick was a very friendly instructor for my N95 mask fit testing and funny too
Magdelina Yimesghen
Magdelina Yimesghen
Amazing mask fit session! Patrick was so kind and informative. He made the session a comfortable place for everyone, answering any and every question we had. I highly suggest coming to this session for your mask fit! I'll definitely be coming back again when my 2 year validation expires. Great job Patrick! 👏🏼👏🏼👏🏼
Marjorie Tejano
Marjorie Tejano
Cindy Vargas
Cindy Vargas
Nabeeha Tabassum
Nabeeha Tabassum
Lis T
Lis T
Ellise Gabrielle Flor
Ellise Gabrielle Flor
Very good and helpful! Very good experience
Priscilla Biju
Priscilla Biju
Marian Yhane Marcelo
Marian Yhane Marcelo
Diana Jugowiec
Diana Jugowiec
Nya Duarte
Nya Duarte
Patrick is an awesome instructor. Very kind, welcoming and patient. Efficient training done.
Fares Madaoui
Fares Madaoui
Lora Mae Malazarte
Lora Mae Malazarte
Sharmayne MK
Sharmayne MK
Amy Vickramasinghe
Amy Vickramasinghe
Melissa Gray
Melissa Gray
Fox Calamity
Fox Calamity
nelson melo
nelson melo
On August 22nd, 2021 I took my First Aid and Safety Training at the Oak Park Neighborhood Centre and my instructor was amazing. She made the information relevant not just to our everyday life, but to our current situation. She taught in a way that everyone can understand. She answered the questions we had in a words that we understood and in a judgement free environment. Protocols for Covid-19 were in place, we were spaced appropriately and mask were worn, all procedures were done individually with sanitized mannequins. Well done!!
mon olliver
mon olliver

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