Do you like the flexibility of offering your employees online training courses?

AND Do you find it challenging to schedule resources to ensure mandated certifications for employees are verified?

Do you find it challenging to confirm that the actual employee is really completing their training?

Here is how we can help

Industry has seen an increased demand and need for online training. Over the years, more employees are working non-standard hours and many companies are hiring more contract workers.  With this change, work-based learning has become more flexible to accommodate the shift in a company’s training needs. While the flexibility and convenience of online courses has helped to make onboarding and training more efficient and cost-effective, there may be a compromise on maintaining the integrity of course completion. When workers complete training away from the supervision of a classroom, how do you guarantee the person taking the training is really who they say they are? Is there a way to meet these changing industry needs while still ensuring the integrity of course completions?

The simple solution is called Virtual Proctoring

Virtual proctoring is the use of web-based technology to supervise an exam or the delivery of educational material, including online courses, exams, and even form completions. By using facial detection algorithms and recognition technology, the software allows one to verify the identity of the learner and ensure learners are following the session rules. This means that it not only verifies one’s identity, but also whether or not learners are paying attention. This is done by using the capabilities already built into web browsers and webcams, so no additional software is required by the employee.

Save Time and Money

Converting your training sessions and orientations to online training programs allows workers to complete training before they arrive on the job site. This not only minimizes the loss of productive time, but also ensures there are no logistical delays involved with preparing and organizing content, booking training facilities or grading exams. With virtual proctoring, you can also minimize the costs of trainers and exam supervision while ensuring consistent identity verification.

A Client Case Study: Estimated Cost Savings

Below is our client’s cost savings and sample budget comparison when they introduced virtual proctoring into the company.  Our client saved millions of dollars by moving their employee’s orientation online and integrating our virtual proctoring tool.

To help illustrate the cost savings, the following is a sample budget comparison, modeled after and scaled accurately to the numbers given to us by our client.

Estimated Costs for Instructor-Led Orientation

Approximate Total Cost: $5,000,00

Productivity Loss:  63%

Trainer Costs: 6.4%

Facility Costs: 30.3%

Cost Savings with Virtual Proctoring

Estimated Cost Savings with Virtual Proctoring: $4,715,000

Estimated cost savings based on a development and implementation cost of $285,000 versus the projected $5,000,000 for the onsite orientation

As the student’s webcam records the training session, the technology monitors for any deceptive behavior displayed during the online course session. Deceptive behavior can then be flagged. Examples of such behavior include the student placing images in front of the webcam or switching participants after showing their ID. In monitoring and flagging these types of behavior, virtual proctoring can help identify and prevent unethical actions before it occurs on site. As the statistics below show, 6.4% of participants were flagged during virtual proctoring sessions due to not following the outlined session rules and/or deceptive behavior.

Session Data Summary*

Verified Sessions (No Issues): 82.8%

Administrative Flags** (majority cleared): 0.8%

Participation Flags***: 5.8%

Deceptive Flags:  0.6%

*Taken from a sample size of just over 15,000 participants across 5 courses (2016)

**ID or participant image could not be verified

***Participant failed to follow the rules of the session

Legal Protection

When proctored sessions are mandatory for online training sessions, you can prove compliance with regulatory requirements. Usernames and password are insufficient to confirm identity or an individual’s training participation. With virtual proctoring, if a work incident occurs despite the allocated training, the company has recorded proof the employee had completed the required training, which provides a defense against potential litigation.

Due Diligence

The importance of safety compliance is nothing new to health and safety professionals. We know we must do everything reasonably possible to prevent workplace incidents. Having policies in place and offering training is not necessarily enough. Meta-analytical investigations have shown that engagement levels in safety training is directly related to safety performance within organizations. When virtual proctoring is used, this ensures workers are engaged with online training.

An online course that does not identify the participant does not meet the minimum standard.”
OHS in Alberta (Ask the Expert)

“Identity verification and proctoring technology is particularly critical when organizations use web-enabled educational materials as part of risk control strategies that seek to ensure that employees are competent in regulatory critical activities (e.g., standards of business conduct, financial accounting requirements, reporting requirements, disclosure, health and safety or environmental requirements).”
IOSH ALBERTA Industry Best Practice

“Employers must be able to show both that the training was adequate, based on training content, and that the employee received the training.”
OSHA Publication 2254-09R 2015

“Court cases such as R. v. Rose’s Well Services Ltd. illustrate that employers need to ensure that they do more than provide training access. These cases show that there is a need to ensure that the personnel requiring the training are the ones receiving it.”
Robert Day, Licensed Investigator and Paralegal

“When training is delivered online an employer needs to confirm that the individual taking the training is the intended recipient, and that the employee did not just click play and walk away, or have others complete the training or answer comprehension testing questions for them.”
Jason Kraft, Occupational Health and Safety Administration (Officer)

Our Clients

Customer Reviews

The CPR/First aid training was very informative and the day went by smoothly. Instructor Prakash explained everything well and tested our knowledge along the way to make sure we felt comfortable. Thanks to SOS first aid and safety training for the great experience.
Par B
Par B
My Facilitator for the course was Mr. Prakash Nagar, and he made the whole session so interesting that the whole 8hrs passed in a blink of an eye!!It was a wonderful interaction and I’m really glad that I got to learn so much today from him. Thank you!
Parshwati Bhaumik
Parshwati Bhaumik
Filip Pejic
Filip Pejic
Prakash is a very enthusiastic but patient teacher. Excellent hands on assistance with practical portions of class when needed. I now feel more confident in providing CPR as well as applying tourniquets and slings!
Elizabeth M
Elizabeth M
Made the practical learning easy to understand and follow
Alayah E
Alayah E
It’s a great experience to study with today’s instructor. He’s knowledgeable and encouraging. He helped us understanding and remembering the knowledge better.
Grace Cheung
Grace Cheung
10/10 experience teacher was amazing
Zoeceh
Zoeceh
N Malinay
N Malinay
I want to say a big thank you to Ms VIOLA, she was so professional and she made the course understandable and fun.
bee babs
bee babs
nandita sarin
nandita sarin
Very interesting and engaging training. Thank you!
Amy Chen
Amy Chen
Great teacher who explained the whys behind all the procedures and encouraged class participation. Wanted the class to be longer as they seemed to have a lot of knowledge to share.
Shani K.
Shani K.
Interactive , interesting and fun. Great experience
Belinda Shemilt
Belinda Shemilt
Marina Douglas
Marina Douglas
Prakesh was a really great instructor, he’s very entertaining and easy to learn from.
Nikababy TV
Nikababy TV
Vickie Ng
Vickie Ng
Very helpful and knowledgeable teacherGot excellent trainingThank you
Rania Beshay
Rania Beshay
I did my training at the Kingsbridge Garden location and Prakash was the First Aid and CPR instructor for our group.He was so fantastic , friendly and provides knowledge in a fun way. The day breezed by and I learned so much. I highly recommend this location for any first aid/cpr classes or recertification.
CKas 7
CKas 7
I loved my experience with the Red Cross for my First Aid CPR certification! Prakash Nagar was amazing and so knowledgeable. He made things make sense. Thank you!
Melanie Gagnon
Melanie Gagnon
Valeriia Voronina
Valeriia Voronina
Sarah Emnace
Sarah Emnace
Khushi Walia
Khushi Walia
kiran saini
kiran saini
Rupinder Kaur
Rupinder Kaur
Great instructor. Good pacing for the course, it didn’t feel like it was dragging. The instructor keep everyone interested.
Raquel Heayn
Raquel Heayn
Kelly Reid
Kelly Reid
Denis was great… great energy
Emma Frattaroli
Emma Frattaroli
Mina Hanna
Mina Hanna
Instructor made it comprehensive and easy to understand.
Andrew McLean
Andrew McLean
Very informative, and enjoyed the direction from the instructor helped where technique needed to be improved
jonathan posella
jonathan posella
Instructor provided useful real life context to information and skills. Very engaging and easy to listen to.
Dalton Pears
Dalton Pears
Ryan Erskine
Ryan Erskine
Tazeen Siddiqui
Tazeen Siddiqui
Alina Zahid
Alina Zahid
It was a great course with a ver pleasant and knowledgeable teacher. If I could have one complaint, it would be the need for a scheduled break in the morning session.
Nicole Stockill
Nicole Stockill
Great and convenient place to take the course. Instructor was amazing and great mix of learning with fun and laughter . Ready to give first aid and CPR .Highly recommend 😊
Pooja Ghori
Pooja Ghori
Prakash Nagar is the best first aid instructor I have had the pleasure of learning from. His knowledge and intelligence is obvious, his passion to teach is inspiring. I'll be coming back every year for my recertification, and I'm sure I'll learn something new every time
Timothy Votruba
Timothy Votruba
Completed my CPR/BLS blended course with Prakash. He is an amazing instructor. Enjoyed every aspect of the class!
Hafsa Haneef
Hafsa Haneef
The course (BLS / SFA Blended) was well taught and the instructor was charismatic and knowledgeable. Still learned a few things although this is my second recertification of standard first aid!
Alfred Mikhael
Alfred Mikhael
M
M
Vera Ikanone
Vera Ikanone
The instructor is patient and knowledgeable.
Pearl Lin
Pearl Lin
Rachelle Ho
Rachelle Ho
Lena Skibicki
Lena Skibicki
Ray Chang
Ray Chang
it’s good the course
Eunice Kwon
Eunice Kwon
Great experience and presentation skills that allow for in-depth understanding.
Saifallah Ayyad
Saifallah Ayyad
Before coming to my training, I was very anxious but Michelle & Jessica made the training very personal & interesting! They talk about real life situations with their real life experiences! They also care for your experience during your training and make sure that you are comfortable! Definitely will come back here again and recommend them to my friends who needs First Aid Trainings.
Macy S
Macy S
digna George Antoine
digna George Antoine
Chehal Bangotra
Chehal Bangotra
Von Immanuel Yagong
Von Immanuel Yagong
Daniel Tyrrell
Daniel Tyrrell
Janai Menzies
Janai Menzies
Had a great time learning my standard first Aid with CFR-C and AED. The instructor,A.T Summer was very great with her teachings and practicals.
olumide bezi
olumide bezi
Loubna
Loubna
Very knowledgeable and informative instructor!
Nor Farion
Nor Farion
Rhiannon Dawe
Rhiannon Dawe
Vishwa Bhatt
Vishwa Bhatt
Arizo Hasanzadah
Arizo Hasanzadah
Amandeep Kaur
Amandeep Kaur
Really nice. Provided a temporary certificate needed for my clinical as the real certificate would not arrive in 5-7 business days. :)
Chelsea Cano
Chelsea Cano
Anthony Beilin
Anthony Beilin
Olivia Conway
Olivia Conway
Irma VB
Irma VB
Dennis was a great instructor with great humor to help pass the long time😂Definitely recommend this course for anyone who’s been wanting to get their First Aid Certification.
Kime Hurrichuran
Kime Hurrichuran
Anish Shirodker
Anish Shirodker
BS bagotrash
BS bagotrash
bella pico
bella pico
Tara Gill
Tara Gill
Domingo Jr. Gonzales
Domingo Jr. Gonzales
Teacher was nice and funny, made class easy to understand
Michiyou Kurokawa
Michiyou Kurokawa
Abid was an amazing instructor and very informative. Probably the best CPR course I have taken! Will definitely be coming back next time I need a recertification.
Sarah W
Sarah W
Eli Becerra
Eli Becerra
Allyson is an amazing instructor, she made the class very interactive and entertaining. I’ve heard from my friends that their first aid classes were boring, but I would love to say that this class was not boring what so ever. I would recommend friends or family that need to take first aid classes from SOS. Thank you Allyson for such a fun and knowledgeable experience😊
Angelika Reyes
Angelika Reyes
Melissa White
Melissa White
Some details weren’t covered, like how fast do you administer compressions.
Andrea Cristini
Andrea Cristini
Great speaker, well paced classes.
Justin S. JR Writes
Justin S. JR Writes
L C
L C
Sachi Chan
Sachi Chan
Louna Aboud
Louna Aboud
Steve McKnight
Steve McKnight
Chris Froud
Chris Froud
Great Basic Life Support Instructor Recert class with Jen Ngo. Very interactive and stress-free!
Kim West-Acernese
Kim West-Acernese
Great BLS instructor revert with Jennifer. Thank you!
WickhamKatie
WickhamKatie
Reilly ODwyer
Reilly ODwyer
Rosa Baby
Rosa Baby
Payal Sharma
Payal Sharma
Thank you Michelle for making class exciting, engaging and most importantly informative.
You Don
You Don
Nadia Hammoodi
Nadia Hammoodi
Hark Marquez
Hark Marquez
Natasha Gilchrist
Natasha Gilchrist
Michelle is really amazing. I learn quiet a bit with her lessons cannot wit to re-take the course every year and hopefully I get to be in her class!!
Diane Ho
Diane Ho
Joseph Melo
Joseph Melo
Michelle was knowledgeable and super engaging with many experiences to share. I feel confident to provide emergency first aid if needed. Thank you!
Natasha Cappadocia
Natasha Cappadocia
Michelle was lovely! Her personal anecdotes made the material memorable and made what could have been a very long boring day, fun. Thank you!
Tyana Mohamed
Tyana Mohamed
Anthony Man
Anthony Man
Siddhartha Datta
Siddhartha Datta
briar hutchison
briar hutchison
JEERAYAPA ZHANG
JEERAYAPA ZHANG
Olivia Ture
Olivia Ture

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