Do you like the flexibility of offering your employees online training courses?

AND Do you find it challenging to schedule resources to ensure mandated certifications for employees are verified?

Do you find it challenging to confirm that the actual employee is really completing their training?

Here is how we can help

Industry has seen an increased demand and need for online training. Over the years, more employees are working non-standard hours and many companies are hiring more contract workers.  With this change, work-based learning has become more flexible to accommodate the shift in a company’s training needs. While the flexibility and convenience of online courses has helped to make onboarding and training more efficient and cost-effective, there may be a compromise on maintaining the integrity of course completion. When workers complete training away from the supervision of a classroom, how do you guarantee the person taking the training is really who they say they are? Is there a way to meet these changing industry needs while still ensuring the integrity of course completions?

The simple solution is called Virtual Proctoring

Virtual proctoring is the use of web-based technology to supervise an exam or the delivery of educational material, including online courses, exams, and even form completions. By using facial detection algorithms and recognition technology, the software allows one to verify the identity of the learner and ensure learners are following the session rules. This means that it not only verifies one’s identity, but also whether or not learners are paying attention. This is done by using the capabilities already built into web browsers and webcams, so no additional software is required by the employee.

Save Time and Money

Converting your training sessions and orientations to online training programs allows workers to complete training before they arrive on the job site. This not only minimizes the loss of productive time, but also ensures there are no logistical delays involved with preparing and organizing content, booking training facilities or grading exams. With virtual proctoring, you can also minimize the costs of trainers and exam supervision while ensuring consistent identity verification.

A Client Case Study: Estimated Cost Savings

Below is our client’s cost savings and sample budget comparison when they introduced virtual proctoring into the company.  Our client saved millions of dollars by moving their employee’s orientation online and integrating our virtual proctoring tool.

To help illustrate the cost savings, the following is a sample budget comparison, modeled after and scaled accurately to the numbers given to us by our client.

Estimated Costs for Instructor-Led Orientation

Approximate Total Cost: $5,000,00

Productivity Loss:  63%

Trainer Costs: 6.4%

Facility Costs: 30.3%

Cost Savings with Virtual Proctoring

Estimated Cost Savings with Virtual Proctoring: $4,715,000

Estimated cost savings based on a development and implementation cost of $285,000 versus the projected $5,000,000 for the onsite orientation

As the student’s webcam records the training session, the technology monitors for any deceptive behavior displayed during the online course session. Deceptive behavior can then be flagged. Examples of such behavior include the student placing images in front of the webcam or switching participants after showing their ID. In monitoring and flagging these types of behavior, virtual proctoring can help identify and prevent unethical actions before it occurs on site. As the statistics below show, 6.4% of participants were flagged during virtual proctoring sessions due to not following the outlined session rules and/or deceptive behavior.

Session Data Summary*

Verified Sessions (No Issues): 82.8%

Administrative Flags** (majority cleared): 0.8%

Participation Flags***: 5.8%

Deceptive Flags:  0.6%

*Taken from a sample size of just over 15,000 participants across 5 courses (2016)

**ID or participant image could not be verified

***Participant failed to follow the rules of the session

Legal Protection

When proctored sessions are mandatory for online training sessions, you can prove compliance with regulatory requirements. Usernames and password are insufficient to confirm identity or an individual’s training participation. With virtual proctoring, if a work incident occurs despite the allocated training, the company has recorded proof the employee had completed the required training, which provides a defense against potential litigation.

Due Diligence

The importance of safety compliance is nothing new to health and safety professionals. We know we must do everything reasonably possible to prevent workplace incidents. Having policies in place and offering training is not necessarily enough. Meta-analytical investigations have shown that engagement levels in safety training is directly related to safety performance within organizations. When virtual proctoring is used, this ensures workers are engaged with online training.

An online course that does not identify the participant does not meet the minimum standard.”
OHS in Alberta (Ask the Expert)

“Identity verification and proctoring technology is particularly critical when organizations use web-enabled educational materials as part of risk control strategies that seek to ensure that employees are competent in regulatory critical activities (e.g., standards of business conduct, financial accounting requirements, reporting requirements, disclosure, health and safety or environmental requirements).”
IOSH ALBERTA Industry Best Practice

“Employers must be able to show both that the training was adequate, based on training content, and that the employee received the training.”
OSHA Publication 2254-09R 2015

“Court cases such as R. v. Rose’s Well Services Ltd. illustrate that employers need to ensure that they do more than provide training access. These cases show that there is a need to ensure that the personnel requiring the training are the ones receiving it.”
Robert Day, Licensed Investigator and Paralegal

“When training is delivered online an employer needs to confirm that the individual taking the training is the intended recipient, and that the employee did not just click play and walk away, or have others complete the training or answer comprehension testing questions for them.”
Jason Kraft, Occupational Health and Safety Administration (Officer)

Our Clients

Customer Reviews

Domingo Jr. Gonzales
Domingo Jr. Gonzales
Teacher was nice and funny, made class easy to understand
Michiyou Kurokawa
Michiyou Kurokawa
Abid was an amazing instructor and very informative. Probably the best CPR course I have taken! Will definitely be coming back next time I need a recertification.
Sarah W
Sarah W
Eli Becerra
Eli Becerra
Allyson is an amazing instructor, she made the class very interactive and entertaining. I’ve heard from my friends that their first aid classes were boring, but I would love to say that this class was not boring what so ever. I would recommend friends or family that need to take first aid classes from SOS. Thank you Allyson for such a fun and knowledgeable experience😊
Angelika Reyes
Angelika Reyes
Melissa White
Melissa White
Some details weren’t covered, like how fast do you administer compressions.
Andrea Cristini
Andrea Cristini
Great speaker, well paced classes.
Justin S. JR Writes
Justin S. JR Writes
L C
L C
Sachi Chan
Sachi Chan
Louna Aboud
Louna Aboud
Steve McKnight
Steve McKnight
Chris Froud
Chris Froud
Great Basic Life Support Instructor Recert class with Jen Ngo. Very interactive and stress-free!
Kim West-Acernese
Kim West-Acernese
Great BLS instructor revert with Jennifer. Thank you!
WickhamKatie
WickhamKatie
Reilly ODwyer
Reilly ODwyer
Rosa Baby
Rosa Baby
Payal Sharma
Payal Sharma
Thank you Michelle for making class exciting, engaging and most importantly informative.
You Don
You Don
Nadia Hammoodi
Nadia Hammoodi
Hark Marquez
Hark Marquez
Natasha Gilchrist
Natasha Gilchrist
Michelle is really amazing. I learn quiet a bit with her lessons cannot wit to re-take the course every year and hopefully I get to be in her class!!
Diane Ho
Diane Ho
Joseph Melo
Joseph Melo
Michelle was knowledgeable and super engaging with many experiences to share. I feel confident to provide emergency first aid if needed. Thank you!
Natasha Cappadocia
Natasha Cappadocia
Michelle was lovely! Her personal anecdotes made the material memorable and made what could have been a very long boring day, fun. Thank you!
Tyana Mohamed
Tyana Mohamed
Anthony Man
Anthony Man
Siddhartha Datta
Siddhartha Datta
briar hutchison
briar hutchison
JEERAYAPA ZHANG
JEERAYAPA ZHANG
Olivia T
Olivia T
Shreya Joshi
Shreya Joshi
Ioana Popescu
Ioana Popescu
manvi gambhir
manvi gambhir
Mr. Pounall made the experience extremely educating, while entertaining with his jokes every now and then. For the future he should work on enhancing his stand up comedy career and making a few global tours to make this 5 stars a 6 star.
Patrick L
Patrick L
Leonard Dsouza
Leonard Dsouza
Noman jamal
Noman jamal
Thalia
Thalia
Kiran Sandhu
Kiran Sandhu
Jessamyn Bickle
Jessamyn Bickle
Wonderful experience! Allyson , the instructor was very resourceful & up to date. Enjoyed thoroughly. A great learning experience.
Dipalee Vajaria
Dipalee Vajaria
sanja c
sanja c
Prakash Nagar is a great program host/teacher. 10/10 recommended 🙌🏻
Mae Suliguin
Mae Suliguin
The mask fit certification was professional and very thorough. I really liked Patrick, the mask fit specialist. He's very knowledgeable, really personable and fun. The Kingbridge Garden Circle location is also very accessible, clean and ample free parking. I was really pleased with the session.
Rita Ganassini
Rita Ganassini
purna desar
purna desar
Amazing teacher so well done
Samantha Kazanczuk
Samantha Kazanczuk
Mariel Mendoza
Mariel Mendoza
Lisa Pim (Lcp)
Lisa Pim (Lcp)
Tyler Pimentel
Tyler Pimentel
Johnny pimentel
Johnny pimentel
melanie cianci
melanie cianci
Moe Rafid
Moe Rafid
Pamela A
Pamela A
Laurie Gallant
Laurie Gallant
SOS First Aid and Safety Training is a wonderful organization! 🙏Speaking to Velma in many occasions, and meeting the instructor, Peggy, was enlightening as they assured me that my daughter, Mariella would receive accommodations achieving her First Aid and CPR Level C certification with support. 🥰 Being a parent who advocates for their child when in need is so important. ✅ Being heard and supported is truly amazing! 🦋 Every child, teenager, or adult learns is his or her own way. 💕Hopefully, people continue to see, acknowledge, and remember that everyone is special and there must be patience, empathy, and compassion for each person in any life situation! 👏🏼 Being able to obtain this certificate is a milestone for a 14 Year Old who said, “Mom, I could have had a day off on Saturday, and it is a class with adults! —-and we had to study an entire manual full of too many modules!!!” ☺️ Again, much gratitude and thanks to Velma and Peggy at SOS First Aid for the extra time and support given to my daughter. 🦋 Not only did the girls learn how to save lives, they learned how to adapt and persevere! Dream Big! 🙏
Mary Jane Guibao Wheeler
Mary Jane Guibao Wheeler
Purvi Desai
Purvi Desai
Very informative session. Patrick did a good job at making it fun.
Maria Jaramillo
Maria Jaramillo
Rebecca Keane
Rebecca Keane
Kacy Knight
Kacy Knight
Patrick was a great instructor!
Alifiya Al-Harazi
Alifiya Al-Harazi
Courtney Priest-Brown
Courtney Priest-Brown
Blood Orange Beauty
Blood Orange Beauty
Jon
Jon
Michelle k was amazing learned alot of good things, I found she was verry thorough and to the point, realy enjoyed and would recommend the class to my peers
Tevin Taylor
Tevin Taylor
Youngwon Kim
Youngwon Kim
Great course! Loved the instructor Mr.Nagar (I think) he was funny and provided great real life instructions and examples.
Divya Sharma
Divya Sharma
Patrick was a great instructor for N95 mask fitting test. Thanks for the great experience.
ahmad kd
ahmad kd
Patrick was great. Class was easy to understand and they were well prepared with copies of sheets and allowed e transfer payments for those who needed a mask provided which was very helpful.
Marina Naalband
Marina Naalband
Arielle U
Arielle U
It was amazing experience and Patrick was helpful .
Alia Mohamed
Alia Mohamed
Sarah Fox
Sarah Fox
The instructor Patrick was very pleasant and engaging. He explained the content clearly and was very knowledgeable about the topic.
Georgianna Kelly
Georgianna Kelly
Mary Jane Gambito
Mary Jane Gambito
Excellent session. Patrick explained everything clearly.
Rohini Telang
Rohini Telang
Patrick Sacco completed my N95 mask fit test and was very kind and knowledgeable. He explained the procedure and was very informative.
Conida Halley
Conida Halley
Oneisha Donaldson
Oneisha Donaldson
George El Khal
George El Khal
Eubelyn Pagayon
Eubelyn Pagayon
Ai T
Ai T
Instructor Michelle is lovely, knowledgeable, had a wealth of personal experiences to share to make the first aid material relatable and accessible. Velma always has a great team and I'm always happy to update my trainings with SOS every time.
Kim FB
Kim FB
Paul McNeil
Paul McNeil
Good place to do Mask fit test and pcr.Kind and generous instructor specially patrick
harshil patel
harshil patel
Fantastic instructor. Clear, easy to understand instructions. Very friendly.
Lisa Hickey
Lisa Hickey
SHREYA PATEL
SHREYA PATEL
Patrick Sacco was very thorough with the N95 testing!
Krystal Goulbourne
Krystal Goulbourne
Kaleigh Redel
Kaleigh Redel
Instructor is very energetic and have a good energy through out the training. Recommended.
Anthea Katon
Anthea Katon
Great way of educating, clear, good
maggie abrahem
maggie abrahem
Rodica Suciu
Rodica Suciu
Jahnvi patel
Jahnvi patel
Brianna Zuniga
Brianna Zuniga
KHUSHALI PATEL
KHUSHALI PATEL
Patrick was awesome! Great demonstration! He was fun, funny and made the test enjoyable. Totally recommend!!
Gaurav A
Gaurav A
levent sevim
levent sevim
Paul and Elizabeth Gilbert
Paul and Elizabeth Gilbert
The instructor Patrick was super friendly
Dr. Harsh Parikh
Dr. Harsh Parikh
Jackie Ruvalcaba
Jackie Ruvalcaba
Dorothy Murray
Dorothy Murray
E Aquino
E Aquino
Abbey Garant
Abbey Garant
The instructor (Mitchell)was amazing.
vennah tondoya
vennah tondoya
A fast and friendly fit test experience. Patrick Sacco was nice and very informative. Thanks!
Arianna Mailloux
Arianna Mailloux
HARPREET KAUR
HARPREET KAUR
WASIM SASSILA
WASIM SASSILA
Jyoti Syroop
Jyoti Syroop
Dazzel Roco
Dazzel Roco
Jasdeep Bains
Jasdeep Bains
Patrick was great!
Abena Agyeman
Abena Agyeman
Juliana De Oliveira
Juliana De Oliveira
Awesome instructors, the class was so enjoyable and easy to understand!
Arthi Siva
Arthi Siva
De Muffin
De Muffin
Mobs_ Nishikino
Mobs_ Nishikino
9th Oakville Trafalgar Beavers
9th Oakville Trafalgar Beavers
Somanpreet Kaur
Somanpreet Kaur
Fatima Albaiti
Fatima Albaiti
Beep Beep Sheep
Beep Beep Sheep
John Smill
John Smill
Danny Yousif
Danny Yousif
parveen jolly
parveen jolly
Baburajan Sundaram
Baburajan Sundaram
Jeremy Huang
Jeremy Huang
Instructor Jessica was really cool. She explains clearly and effectively. Enjoyed learning with her.
nu mai
nu mai
Mihir Khatri
Mihir Khatri
zia haq
zia haq
Monica R
Monica R
Andrew McCulloch
Andrew McCulloch
Praka is an amazing teacher very easy to follow along with, funny and helpful. As well as the organization is very hands on and nice with customers
shawn nassir
shawn nassir
Manuel Filla
Manuel Filla
Darryl Sinclair
Darryl Sinclair
PakTo Kwok
PakTo Kwok
caroline martyn belchior
caroline martyn belchior
Ian Dawson
Ian Dawson
Instructor Patrick Succo was very helpful and led a great, in-depth N95 mask fit class.
kathleenlindsay97
kathleenlindsay97
Cloey Lymburner
Cloey Lymburner
Vaishali Damor
Vaishali Damor
Tracy
Tracy
Adam Casey
Adam Casey
Maaria A
Maaria A
Very good
Diana Kubi
Diana Kubi
Wonderful and well detailed! Thanks Patrick!
jemila binkola
jemila binkola
Class was well structured and the instructor was well educated and friendly
Sarah Fletcher
Sarah Fletcher
Iulia Roman
Iulia Roman
Patrick was amazing! Super intelligent and helpful. I'll definitely be returning when my mask fit expires and need to renew.
Julia Abbate
Julia Abbate
Patrick Sacco was amazing!!
kiana saquing
kiana saquing
Patrick was an excellent instructor for mask fit testing, he is very knowledgeable and informative. Definitely recommend sos first aid and safety training for mask fit testing.
Patricia Seyffert
Patricia Seyffert
Emily Hsiao
Emily Hsiao
Great experience! Patrick is awesome! Thanks again for helping me with my N95 mask fit test!
Julia Fabro
Julia Fabro
Excellent and very friendly. Really enjoyed the class
Tamika Bramwell
Tamika Bramwell

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