Do you like the flexibility of offering your employees online training courses?

AND Do you find it challenging to schedule resources to ensure mandated certifications for employees are verified?

Do you find it challenging to confirm that the actual employee is really completing their training?

Here is how we can help

Industry has seen an increased demand and need for online training. Over the years, more employees are working non-standard hours and many companies are hiring more contract workers.  With this change, work-based learning has become more flexible to accommodate the shift in a company’s training needs. While the flexibility and convenience of online courses has helped to make onboarding and training more efficient and cost-effective, there may be a compromise on maintaining the integrity of course completion. When workers complete training away from the supervision of a classroom, how do you guarantee the person taking the training is really who they say they are? Is there a way to meet these changing industry needs while still ensuring the integrity of course completions?

The simple solution is called Virtual Proctoring

Virtual proctoring is the use of web-based technology to supervise an exam or the delivery of educational material, including online courses, exams, and even form completions. By using facial detection algorithms and recognition technology, the software allows one to verify the identity of the learner and ensure learners are following the session rules. This means that it not only verifies one’s identity, but also whether or not learners are paying attention. This is done by using the capabilities already built into web browsers and webcams, so no additional software is required by the employee.

Save Time and Money

Converting your training sessions and orientations to online training programs allows workers to complete training before they arrive on the job site. This not only minimizes the loss of productive time, but also ensures there are no logistical delays involved with preparing and organizing content, booking training facilities or grading exams. With virtual proctoring, you can also minimize the costs of trainers and exam supervision while ensuring consistent identity verification.

A Client Case Study: Estimated Cost Savings

Below is our client’s cost savings and sample budget comparison when they introduced virtual proctoring into the company.  Our client saved millions of dollars by moving their employee’s orientation online and integrating our virtual proctoring tool.

To help illustrate the cost savings, the following is a sample budget comparison, modeled after and scaled accurately to the numbers given to us by our client.

Estimated Costs for Instructor-Led Orientation

Approximate Total Cost: $5,000,00

Productivity Loss:  63%

Trainer Costs: 6.4%

Facility Costs: 30.3%

Cost Savings with Virtual Proctoring

Estimated Cost Savings with Virtual Proctoring: $4,715,000

Estimated cost savings based on a development and implementation cost of $285,000 versus the projected $5,000,000 for the onsite orientation

As the student’s webcam records the training session, the technology monitors for any deceptive behavior displayed during the online course session. Deceptive behavior can then be flagged. Examples of such behavior include the student placing images in front of the webcam or switching participants after showing their ID. In monitoring and flagging these types of behavior, virtual proctoring can help identify and prevent unethical actions before it occurs on site. As the statistics below show, 6.4% of participants were flagged during virtual proctoring sessions due to not following the outlined session rules and/or deceptive behavior.

Session Data Summary*

Verified Sessions (No Issues): 82.8%

Administrative Flags** (majority cleared): 0.8%

Participation Flags***: 5.8%

Deceptive Flags:  0.6%

*Taken from a sample size of just over 15,000 participants across 5 courses (2016)

**ID or participant image could not be verified

***Participant failed to follow the rules of the session

Legal Protection

When proctored sessions are mandatory for online training sessions, you can prove compliance with regulatory requirements. Usernames and password are insufficient to confirm identity or an individual’s training participation. With virtual proctoring, if a work incident occurs despite the allocated training, the company has recorded proof the employee had completed the required training, which provides a defense against potential litigation.

Due Diligence

The importance of safety compliance is nothing new to health and safety professionals. We know we must do everything reasonably possible to prevent workplace incidents. Having policies in place and offering training is not necessarily enough. Meta-analytical investigations have shown that engagement levels in safety training is directly related to safety performance within organizations. When virtual proctoring is used, this ensures workers are engaged with online training.

An online course that does not identify the participant does not meet the minimum standard.”
OHS in Alberta (Ask the Expert)

“Identity verification and proctoring technology is particularly critical when organizations use web-enabled educational materials as part of risk control strategies that seek to ensure that employees are competent in regulatory critical activities (e.g., standards of business conduct, financial accounting requirements, reporting requirements, disclosure, health and safety or environmental requirements).”
IOSH ALBERTA Industry Best Practice

“Employers must be able to show both that the training was adequate, based on training content, and that the employee received the training.”
OSHA Publication 2254-09R 2015

“Court cases such as R. v. Rose’s Well Services Ltd. illustrate that employers need to ensure that they do more than provide training access. These cases show that there is a need to ensure that the personnel requiring the training are the ones receiving it.”
Robert Day, Licensed Investigator and Paralegal

“When training is delivered online an employer needs to confirm that the individual taking the training is the intended recipient, and that the employee did not just click play and walk away, or have others complete the training or answer comprehension testing questions for them.”
Jason Kraft, Occupational Health and Safety Administration (Officer)

Our Clients

Customer Reviews

Had a great and Very knowledgeable session. Highly recommended
Mihir Patel
Mihir Patel
It was really great and patty is a wonderful instructor.
Jasmeen
Jasmeen
Lisa Lin
Lisa Lin
It was great. I learned a lot more than many other of the CPR BLS courses I’ve done. I enjoyed learning about different types of emergency situations such as bee stings and stingrays and what not.
Lily Giang
Lily Giang
Prakash was a great trainer and gave a lot of real-life examples. The practical portions of the training really helped to solidify the theory.
Jacqueline On
Jacqueline On
John “Keith” Lumapas
John “Keith” Lumapas
Good nice gentle and patient lecturalVery help course
olafare mary
olafare mary
What a fantastic course & teacher! Already looking forward to the next one!
Regan Ritchie
Regan Ritchie
Great learning experience from Mr. Nagar. There were important take home points. I highly recommend this BLS course.
Ameya Kulkarni
Ameya Kulkarni
Infant portion was new for me. Very knowledgeable instructor!
Archit Shah
Archit Shah
Programme was well delivered very good hands on practice sessions and experienced teacher thank you Mr Prakash for your time and for imparting your knowledge, I appreciate it very much.
Charmaine Joseph
Charmaine Joseph
Very good experience!I learned a lot of first aid knowledge that I didn't know before. Whether it's when someone is hurting or having a sudden illness, I can use the skills I've learned to help them. For example, bandage them, help them with medication, call 911 or perform CPR. The teacher gave very vivid lectures, and he used a lot of interesting story examples to make us more impressed with the case. At the same time, he taught us to think about “why” in everything, which is also a useful inspiration for my usual study in school.
Yilin Liang
Yilin Liang
Good training course, interesting informed instructor
Joseph Gauci
Joseph Gauci
kimo kimonos
kimo kimonos
Jovie Ching
Jovie Ching
Prakash is an extremely educated, engaging, and kind instructor. His examples to real life situations and ability to simplify terms to help understand made the course much easier to understand and get through! Thank you!
Ranisha Verma
Ranisha Verma
Excellent Instructor who provides a good class experience
Joseph Gauci
Joseph Gauci
Learned alot, i.e. how to deal with a snake bite, sea urchin, etc!
Suad M
Suad M
Really great class and instructor!!Thanks so much😁
Darlene
Darlene
The instructor was knowledgable, patient, and efficient. Recertifying was a pleasure and I even learned a couple new things as well!
cory hayden
cory hayden
Excellent trainer learned a lot
sanket bhuyekar
sanket bhuyekar
Thomas Wanka
Thomas Wanka
DrMarinor Blanco
DrMarinor Blanco
Prakash was an amazing instructor who took his time to show us the theory and the connection to the practical. I learned that removing the inpaled object is beneficial to save someone's life.
MsBeeYouTilFull Love
MsBeeYouTilFull Love
I learned that if it is impaled but interfere with CPR you can take the impaled object out . Our instructor was very informative and helpful throughout the coarse
Vieve Blanco
Vieve Blanco
Teacher was nice I learned alot from him
Renee Rudder
Renee Rudder
Teacher was great and engaging. He had lots of facts and great at teaching key points!
Ashley Saunders
Ashley Saunders
TheonlyTT٭
TheonlyTT٭
Prakash Nagar is doing great. He is very informative and nice.
pikaboo 10
pikaboo 10
This is the First Aid course to be on board with.Ally led today’s instruction! What an amazing instructor who uses her teaching to cater to various learning styles and effectively gets the training done. So appreciative. Very grateful. Thank you!
Primrose Lewis
Primrose Lewis
I really enjoyed the class. The lectures were understandable. It was a pleasure to be here today. I have a say personally, our instructor was very nice person.
Farhina Hossain
Farhina Hossain
Kaif Khan
Kaif Khan
Prakash was an amazing instructor! I have taken this course twice before, but felt like I learnt the most this time around. I was a lot more comfortable doing the sling wrappings.
Harini Rajaratnam
Harini Rajaratnam
Great teacher and comfortable place
Marwah alshabeeb
Marwah alshabeeb
Andriecha
Andriecha
i can say i have the knowledge and confidence to give primary care whenever wherever needed if possible. Recognize and prioritize.i appreciate the way Mr. Prakash Nagar provided knowledge in a cool and stress free environment to the students.
Annu Agrawal
Annu Agrawal
It was very educational and I learnt how to save lifes which is very important
Sana Khan
Sana Khan
Prakash Nagar is a great teacher.Breifly teach each nd every concept
Pooja Bhattarai
Pooja Bhattarai
It was very informative session…well structured and conveyed. Thank you
S T
S T
Like this place as they explain everything very well.
marlen flores
marlen flores
Alshaima Sharafaddin
Alshaima Sharafaddin
shivani sharma
shivani sharma
Pleasant
Red Kakarot
Red Kakarot
Very informative and full of knowledge. Knows exactly how to deliver an information and to make you remember it. Thank Mr. pakash.
Noor Taha
Noor Taha
The class was very smooth and you learn alot on basic life support.
Charmaine Ruiz
Charmaine Ruiz
IG T
IG T
Niya xoxo
Niya xoxo
Very good instructor, explains everything in detail with explanations.
Priyanka Manjunath
Priyanka Manjunath
Had a training session with Patty for Standard First Aid and BLS. She was amazing, made the class fun and entertaining definitely hope i get her again.
Crystal
Crystal
cincinnati808
cincinnati808
Patty was an excellent instructor! Very thorough and good knowledge of the material :)
David Vaz
David Vaz
tish doyle
tish doyle
The best class I ever had , Patty is super cool teacher
Manish Khurana
Manish Khurana
Excellent instructor with amazing methodology, knowledge and experience.
NPS LAW
NPS LAW
Adam Khan
Adam Khan
Aleyna D.
Aleyna D.
This instructor is very knowledgeable and made the course fun to learn. He answered all of our questions in ways that was very easy to understand. I feel like I've learned and retained alot of the information based on his teaching style. Thank you so much😊
eshanti singh
eshanti singh
KC B
KC B
The experience was amazing and I really learned a lot from it.
Marianne Rose Guelos
Marianne Rose Guelos
Prakash Nagar sir is amazing! Cleared all the concepts and reduces anxiety and helps build a confidence of saving lives in you!
Sushil Katti
Sushil Katti
Very good demonstration of cpr technique. Instructor very good
Kenna Fay
Kenna Fay
Supportive,knowledgeable and very kind instructor.
Kerstine Banares
Kerstine Banares
The CPR/First aid training was very informative and the day went by smoothly. Instructor Prakash explained everything well and tested our knowledge along the way to make sure we felt comfortable. Thanks to SOS first aid and safety training for the great experience.
Par B
Par B
My Facilitator for the course was Mr. Prakash Nagar, and he made the whole session so interesting that the whole 8hrs passed in a blink of an eye!!It was a wonderful interaction and I’m really glad that I got to learn so much today from him. Thank you!
Parshwati Bhaumik
Parshwati Bhaumik
Filip Pejic
Filip Pejic
Prakash is a very enthusiastic but patient teacher. Excellent hands on assistance with practical portions of class when needed. I now feel more confident in providing CPR as well as applying tourniquets and slings!
Elizabeth M
Elizabeth M
Made the practical learning easy to understand and follow
Alayah E
Alayah E
It’s a great experience to study with today’s instructor. He’s knowledgeable and encouraging. He helped us understanding and remembering the knowledge better.
Grace Cheung
Grace Cheung
10/10 experience teacher was amazing
Zoeceh
Zoeceh
N Malinay
N Malinay
I want to say a big thank you to Ms VIOLA, she was so professional and she made the course understandable and fun.
bee babs
bee babs
nandita sarin
nandita sarin
Very interesting and engaging training. Thank you!
Amy Chen
Amy Chen
Great teacher who explained the whys behind all the procedures and encouraged class participation. Wanted the class to be longer as they seemed to have a lot of knowledge to share.
Shani K.
Shani K.
Interactive , interesting and fun. Great experience
Belinda Shemilt
Belinda Shemilt
Marina Douglas
Marina Douglas
Prakesh was a really great instructor, he’s very entertaining and easy to learn from.
Nikababy TV
Nikababy TV
Vickie Ng
Vickie Ng
Very helpful and knowledgeable teacherGot excellent trainingThank you
Rania Beshay
Rania Beshay
I did my training at the Kingsbridge Garden location and Prakash was the First Aid and CPR instructor for our group.He was so fantastic , friendly and provides knowledge in a fun way. The day breezed by and I learned so much. I highly recommend this location for any first aid/cpr classes or recertification.
Ckmk
Ckmk
I loved my experience with the Red Cross for my First Aid CPR certification! Prakash Nagar was amazing and so knowledgeable. He made things make sense. Thank you!
Melanie Gagnon
Melanie Gagnon
Valeriia Voronina
Valeriia Voronina
Sarah Emnace
Sarah Emnace
Khushi Walia
Khushi Walia
kiran saini
kiran saini
Rupinder Kaur
Rupinder Kaur
Great instructor. Good pacing for the course, it didn’t feel like it was dragging. The instructor keep everyone interested.
Raquel Heayn
Raquel Heayn
Kelly Reid
Kelly Reid
Denis was great… great energy
Emma Frattaroli
Emma Frattaroli
Mina Hanna
Mina Hanna
Instructor made it comprehensive and easy to understand.
Andrew McLean
Andrew McLean
Very informative, and enjoyed the direction from the instructor helped where technique needed to be improved
jonathan posella
jonathan posella
Instructor provided useful real life context to information and skills. Very engaging and easy to listen to.
Dalton Pears
Dalton Pears
Ryan Erskine
Ryan Erskine
Tazeen Siddiqui
Tazeen Siddiqui
Alina Zahid
Alina Zahid
It was a great course with a ver pleasant and knowledgeable teacher. If I could have one complaint, it would be the need for a scheduled break in the morning session.
Nicole Stockill
Nicole Stockill
Great and convenient place to take the course. Instructor was amazing and great mix of learning with fun and laughter . Ready to give first aid and CPR .Highly recommend 😊
Pooja Ghori
Pooja Ghori
Prakash Nagar is the best first aid instructor I have had the pleasure of learning from. His knowledge and intelligence is obvious, his passion to teach is inspiring. I'll be coming back every year for my recertification, and I'm sure I'll learn something new every time
Timothy Votruba
Timothy Votruba
Completed my CPR/BLS blended course with Prakash. He is an amazing instructor. Enjoyed every aspect of the class!
Hafsa Haneef
Hafsa Haneef

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