SOS First Aid – Attendance Policies

A critical component of first aid & CPR training comes from attending your scheduled classes on time. To preserve the integrity of our programs, the below attendance policies will be strictly adhered to.

Late Arrivals: Students who arrive late for their scheduled class will not be permitted into the class, and no refund will be issued.

No Shows: We do not offer transfers or refunds for students who do not show up for their scheduled class.

In accordance with WSIB regulations, students must be present for the entire course to qualify for the applicable certification.

Please contact us at 905-844-9813 with any questions.

Customer Testimonials

  • Hi Velma,

    I really wanted to write you to thank you for all your patience coordinating everything with me. Secondly, I wanted to write you about Allison. We absolutely loved and appreciated her teaching. I have taken numerous first aid courses in the past and none of them have ever come close to what she delivered today. You have a truly excellent instructor that made the content funny, personal and extremely practical. I thanked her personally after class, but I wanted to make sure that you knew how pleased we were as well. Different individuals in the class kept coming up to me afterwards and telling me that they’ve never been taught first aid with such a phenomenal instructor. In the future, when we need any certification, I will most definitely be bringing you our business!

    Thank you!

    Sharon Johnston

  • “SOS First Aid provided Kronos with First Aid and CPR training to our Joint Health and Safety Committee and a few interested employees. Velma was engaging and made what could have been dry material, interesting and informative. Everyone who took the course scored very well on the final exam and I attribute that to Velma’s instruction and engaging delivery of the material. Velma is friendly and very current in the area of health and safety. I would definitely hire her again in future.”

    Jennifer Rea, Canadian Operations Manager, Kronos Inc.

  • “…..we appreciated SOS’ professionalism and training knowledge. Velma is very orgainzed/punctual/trustworth and is an interesting instructor that keeps you engaged in the topic.  Their classes are always fun to attend!”

    Angela Quaranta, Regional Bootcamp Manager, Bootcamp Ontario

  • “It was a pleasure having SOS First Aid provide First Aid training with the staff, they gave very positive feedback. Velma was professional in her approach and everyone was well trained by the end of the day. We will use SOS’  services again for the next round of First Aid training”

    Sue Furlong, Company Trainer/ISO Co-ordinater, Gerrie Electric Wholesale Ltd

  • “….. Your sessions are always professional yet friendly and I will continue to refer you to friends and colleagues any chance I get.  I look forward to booking my 3rd session with you in December with a group of my Personal Trainers.”

    Thanks again for being available when we need you.  You are a “life-saver!”

    Stacey Zita, PTS, Motivation Fitness, Oakville, Ontario