A medical emergency struck our family during COVID-19. Here’s our experience.

My 82 year old Mother-in-law had a medical emergency during week 2 of COVID-19. A trip to Emergency at Mississauga’s Credit Valley hospital had us worried about her, fearful of being near people who had contracted the Coronavirus, and exposing her and us to the disease.

We read the headlines (probably too much) and watch the daily press conferences with our Federal and Ontario leaders. We hear that our healthcare system is under threat as the numbers continue to grow. Self-isolation, physical distancing and the cancellation of surgical procedures, even non-elective, are leaving Canadians with existing medical conditions and scheduled surgeries worried and seriously concerned about the new coronavirus and their own health.

The pressing question is what do you do now if you have a medical emergency, like a stroke or heart attack, during this crisis?

The pressing question is what do you do if you have a medical emergency, like a stroke or heart attack, during this crisis?

 

The answer is that if it is critical, call 911 immediately! Hospitals are currently able to deal with critical situations. Critical means that the person is showing emergency signs and symptoms like unresponsiveness, chest pain, difficulty breathing, stroke-like symptoms, life-threatening bleeding, just to name a few. Do not delay and seek emergency medical attention right away. Do not let the fear of an overwhelmed healthcare system and contracting the virus hold you back.

On the other hand, do not call 911 and tie up the lines for non-emergencies or because you think you or someone you know has the virus. Do not call 911 to report people who are not practising physical distancing. 911 is for emergencies only.

Getting back to our experience this week with my MIL, we were highly impressed with the staff at Credit Valley Emergency despite the chaos created by COVID 19.  Expecting overwhelmed and impatient frontline workers, we found that they were friendly, compassionate and professional. It wasn’t chaotic at all and triage was well managed. The hospital separates suspected COVID-19 patients and has a dedicated area within the hospital to assess and triage people who exhibit symptoms like fever, difficulty breathing and coughing. By separating staff and patients, we felt that the risk to us and my MIL of contracting the virus was substantially decreased.

The healthcare workers were covered from head to toe in personal protective equipment. We are hearing news reports daily that healthcare workers don’t have enough PPE to protect themselves. There is definitely a shortage of PPE. For their sake and ours, we need to protect them by staying home, away from other people, to prevent the spread of the virus in the community. We also need to make sure that our healthcare providers always have the right PPE available at all times. We need them to stay healthy.

Coronavirus is expected to overwhelm the Canadian healthcare system in the coming weeks, and the Ontario government has implemented many strategies in an effort to flatten the curve such to avoid a doomsday situation where the healthcare system can’t meet needs. Overall, people are heeding the requests to stay home, but occasionally you do see people who are breaking the rules, causing a risk to the entire community.

I wanted to give a shout out to my friend and neighbour Marg, a Respiratory Therapist who works on the frontlines at hospitals in Oakville and Toronto. She has posted on Facebook that staff like herself are working with a shortage of masks, gowns, face coverings and PPE in general. Headlines also confirm this as fact. Only in the hospital does she breach physical distancing requirements because she works closely with her colleagues to treat very vulnerable patients, and at times without PPE. When Marg comes home from work she quarantines herself in the basement to protect her family. Both Marg’s husband and her 7 year old daughter are type one diabetics. Coronavirus has a higher mortality rate for the elderly or people with chronic conditions like diabetes.

Hearing stories like Marg’s is heart wrenching and a reminder to us all to continue to practise physical distancing. It’s a sacrifice but we have to do it. We have to work together to stop the spread and to protect ourselves and our healthcare workers. This is how we can all stay safe. If you do not have an emergency, do not call 911 and do not go to Emergency. Instead call your doctor’s office as many visits can now be done online or by phone.

What can you do to stay healthy?

What can you do to stay healthy?

Just like the common cold and the flu, practise good hygiene.

  • Wash your hands frequently with warm water and soap, or use hand sanitizer if proper hand washing facilities are not available.
  • Stay away from people who are sick.
  • Disinfect common surfaces like toys, doorknobs, phones, remote controls and keyboards, frequently.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • If you are going to use gloves, all the same rules above apply.
  • Remove gloves safely so as not to touch any exposed skin.

Learn how to safely remove gloves by watching this video. Remember to dispose of them properly in the garbage. Do no leave them in shopping carts or parking lots or flower pots for someone else to pick them up. We have posted a video on our Facebook page about  How to remove gloves safely

If you become sick:

If you are not feeling well:

  • Stay home!!
  • Cover your mouth using your elbow or sleeve, not your hand, when coughing or sneezing
  • Avoid close contact with people especially those with compromised immune systems, the very young or the elderly
  • Wash your hands frequently with warm water and soap for at least 20 seconds, or use a full pump of hand sanitizer and rub your hands until they are dry
  • Drink plenty of fluids and get lots of rest
  • If you experience symptoms, like trouble breathing, contact your healthcare provider

 If you think you may have COVID-19:

  • Stay home and quarantine yourself!
  • If you have a fever, coughing, or difficulty breathing or have travelled in the last 14 days, follow the Public Health advice to isolate yourself at home and call your doctor.
  • If you need to see your doctor, call ahead.

There are many myths and lots misinformation about COVID-19. Monitor the situation through reliable news outlets, avoid social media, and stay current with information from reliable sources. For up-to-date information, visit Public Health Agency of Canada, Be Prepared, stay healthy, and know what to do if  you get sick.

 

 

Contact

SOS First Aid and Safety Training services the following Southern Ontario communities: Greater Toronto Area (GTA), Mississauga, Oakville, Burlington, Milton, Guelph, Vaughan, Woodbridge, Maple, Richmond Hill, Brampton, Acton, Georgetown, Hamilton, Ancaster, Brantford, Stoney Creek, St. Catherines, and Welland.

Customer Reviews

suzyan kunwar
suzyan kunwar
Had a great experience, instructor patty was very helpful.
8sujata kunwar
8sujata kunwar
Thank you Patrick for your wonderful instruction
LE NGUYEN
LE NGUYEN
Minakshi Subba
Minakshi Subba
Had amazing experience with Patty! She taught us so well and I learnt so much while practicing cpr and first aid.
Sanpreet Kaur
Sanpreet Kaur
Patty was a great instructor and extremely knowledgeable Was great with instructions and communication. Fun and a great experience.
Susie Riggs
Susie Riggs
I did the BLS course with Patty, and she was a very good teacher!
Nicole Freeman
Nicole Freeman
Our instructor was really good, he truly cared! It was a recertification, and I have to say that I learnt a lot this time. He went above and beyond. I feel more secure and knowledgeable when responding to an emergency. Thank you!
Marilyn A M
Marilyn A M
Ally was an amazing teacher trainer. Felt safe heared and very informative. would highly recommend.
jac hal
jac hal
Bidisha Dey
Bidisha Dey
Eun Hye Pedralvez
Eun Hye Pedralvez
Prakash was a great instructor! Made the class very engaging and explained things well
Sandy Kdeiss
Sandy Kdeiss
Sarah Almeida
Sarah Almeida
Mr. Nagar was amazing! Very helpful!
Alicha Desmond
Alicha Desmond
G KAUR
G KAUR
Great information and indepth knowledge of epinephrine and the placement and new technologies. Thank you Prakash!
Thaksha Kulenthiran
Thaksha Kulenthiran
Prakash was very engaging and thorough
Alpana Vora
Alpana Vora
Ally was an amazing informative teacher! i love her teaching style and she was great at answering questions and chatting in an informative way!
Sofie Z
Sofie Z
The training was interesting and educativeI enjoyed it
Oluwatosin Enitan
Oluwatosin Enitan
Daniel was excellent!!
Alaa Dimitri
Alaa Dimitri
Julie was the best instructor for standard first aid , very informative and easy to listen
Suhad Sa'doun
Suhad Sa'doun
I had a great experience with debbie at the kingbridge location She made it very easy to stay alert in the class That all students were able to receive her lessons she was amazing 👏
Kimberly Palmer
Kimberly Palmer
Jasen Devasagayam
Jasen Devasagayam
Great instructor
AsianDomination104
AsianDomination104
Great experience.Mario gave clear and detailed instructions that were easy to follow and remember. He was very professional and gave so much input than I expected. Would highly recommend!
Shiela Mae Arca
Shiela Mae Arca
Laziz Eibov
Laziz Eibov
Great instructor Mario! Thank you :)
Leila Yohannes
Leila Yohannes
Nanzala Anna
Nanzala Anna
Was a lot of fun while also providing the education and performance testing needed!! Mario was great!!
Hai Psycho
Hai Psycho
Mario is very knowledgeable. Mask fit testing went smoothly.
Kathryn Lantican
Kathryn Lantican
olubunmi olaoye
olubunmi olaoye
Mario was a great instructor. Thoroughly explained and provided a great learning experience!
Simran Sandhu
Simran Sandhu
I have amazing experience. My instructor explained everything very well and it was very easy for me to understand the whole process.
Gurkirat Kaur Grewal
Gurkirat Kaur Grewal
WANG RUXIN
WANG RUXIN
Wonderful class. Goi instructor daniel
Marlene Cromwell
Marlene Cromwell
Perfect 👍 teaching 👌
ese Dukuye
ese Dukuye
Daniel was great!! Everything was explained so well that I manage to score hundred percent
Zarah Ali
Zarah Ali
Mario was great! We had fun with our N95 activities!
Alieh Ramezani
Alieh Ramezani
Chirag Rangani
Chirag Rangani
The mask fit training was very informative and beneficial. I had a fun time attending the class and I feel confident in correctly fitting my mask for safety.
Acemark Pellos
Acemark Pellos
Zhanming Chang
Zhanming Chang
Aline Chusl Fotso
Aline Chusl Fotso
Keirol Mallari
Keirol Mallari
Dawa Sherpa
Dawa Sherpa
Mario is excellent! Great job! Highly recommended!
Marsi Siobal
Marsi Siobal
It’s very good session…
sagar amin
sagar amin
I have very good experience here
sonu3115
sonu3115
It was good
Amandeep kaur
Amandeep kaur
Mario is very helpful and accommodating.
gurwinder dhanda
gurwinder dhanda
very quick and friendly instructor!
Von Immanuel Yagong
Von Immanuel Yagong
Barkat Khalid
Barkat Khalid
Huang Yang
Huang Yang
Mario was missing Luigi. Perfect session very informative and straight to the point. Perfect session highly recommend.
Robert Rebelo
Robert Rebelo
GC Tobino
GC Tobino
Zantrav Motovin
Zantrav Motovin
genevieve gelinas
genevieve gelinas
I learnt a lot especially what to do when someone has got a snake bite.
Chidimma Onwughalu
Chidimma Onwughalu
Ally and Doug were great at explaining and teaching. They made the class fun and easy to understand. Loved it!
Samra s
Samra s
Navdeep Kaur
Navdeep Kaur
Wen Fan (Yvonne)
Wen Fan (Yvonne)
Went here three times already and I can confidently say that they deliver the most effective lesson for N95 certification. I had Mario as my lecturer and he was able to simplify and highlight important details on the use of N95's. Highly recommend
xkristiann (xkristiann)
xkristiann (xkristiann)
Excellent instructor
Manpy Sehmi
Manpy Sehmi
Araba Wood
Araba Wood
Marian De Villa
Marian De Villa
It was a splendid experience and very educative.
Kayla Asante
Kayla Asante
Great Mask-Fit session with Mario
Mel B
Mel B
Session was really informative and interactive. Mario has good humour and makes the session lively.
Polina Loukianenkova
Polina Loukianenkova
Mario was great. The session was informative and mario made it entertaining and enjoyable.
Ed de Vries
Ed de Vries
Jennifer Nana Arku-Entsie
Jennifer Nana Arku-Entsie
Great and engaging!!
Chidera Eleh
Chidera Eleh
Ally was absolutely the sweetest, most informative and great teacher, I have ever had. To have her patiently answer questions, while also providing real life examples that make it all better to understand! So smart! Loved it!
Leo Andruchovici
Leo Andruchovici
Elizabeth
Elizabeth
Mario is very friendly and approachable. Learned a lot from him. Never a dull moment during our lesson for N95. Good job!
Derlin Baywas
Derlin Baywas
Jasmeet Dulay
Jasmeet Dulay
A fun session
Shivangi Aatli
Shivangi Aatli
Quick and informative
Jahleen Reid
Jahleen Reid
Lima Siddiqi
Lima Siddiqi
It was very informative and Mario was a good instructor.
Witney Akowuah
Witney Akowuah
Very informative session!
Chelle Rubio
Chelle Rubio
Victoria Cuthbert
Victoria Cuthbert
For something I was dreading spending money on and doing, I actually ended up wanting more of and am looking forward to another opportunity to take more classes with SOS! Learning from Ally has been both enjoyable and inspiring. My classmates and I spent our break time discussing the material we learned and also how impressed we were with the content and delivery. We had all done the CPR and First Aide courses in the past, but all agreed this course was a game changer! We couldn’t thank Ally enough!
Jenna Bernard
Jenna Bernard
Ezinma Kingsley
Ezinma Kingsley
Mario was very informative and made the learning process enjoyable.
Sarah Byrne
Sarah Byrne
hyun been seo
hyun been seo
Very informative and proper courseJess was an amazing instructor
Arsany Maged
Arsany Maged
Jess was awesome! It was a very interactive and informative class. Easy to learn environment. Would definitely recommend SOS First Aid.
Ronak K
Ronak K
Marlon Murray
Marlon Murray
Learned how to provide the first aid.
Aiden Muliett
Aiden Muliett
Very good classAlly made it very fun
Justin Mancini
Justin Mancini
Peter Ayoub
Peter Ayoub
Prakash was very enjoyable approachable fun and supportive. He was very empathetic in his teaching and instruction and corrections. I had a very enjoyable and supportive experience with him in the classroom
joan rupram
joan rupram
I really enjoyed every time I spent throughout .
alonge segun
alonge segun
I did my first aid training for the first time and Karen was fun and so knowledgeable. Would do the training with them again for sure!!
Puneet Khangura
Puneet Khangura
Surprised that we weren’t bored out of our minds when we took the course
the filipinaa
the filipinaa
Our instructor Karen was amazing. Very knowledgeable. Highly recommended
Radesia Campbell
Radesia Campbell
Karen Parker is funny and smart and one of the best instructors I’ve came across ⭐️⭐️⭐️⭐️⭐️
Silvester Nirmal
Silvester Nirmal
P Style
P Style
john modafferi
john modafferi
My name is janeka walsh and I wanted to say Ms viola is the besttt instructor ever !! Nice sweet and patient teacher ! I’m going to miss her
Tiffany Smith
Tiffany Smith

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