Psychological First Aid: Building Resiliency and Coping Strategies

 

Psychological first aid participants build the case study.

Psychological first aid participants build the case study.

SOS First Aid and Safety Training is excited to offer Psychological First Aid training to members of the Oakville Chamber of Commerce. PFA courses will be provided as early as Spring 2019 at the Chamber’s head office on Kerr St. in Oakville Ontario. SOS is a long-time Chamber member, former Small Business of the Year award winner and Red Cross Training Partner for 15 years. With funding from Bell Let’s Talk, the Canadian Red Cross launches Psychological First Aid as part of its first aid certification and training programming for the workplace and the general public.

People who suffer from high stress levels, burnout, trauma and suicidal thoughts (and actions) are at an all-time high in the workplace, at schools, in indigenous communities and among professional responders. Supporting the emotional, psychological, and social wellbeing of communities is a top priority for SOS First Aid and the Canadian Red Cross.

Who better than the Red Cross to develop a program that supports people suffering from life’s challenges and that promotes first aid for mental health to people in need? The Red Cross has a long-standing history of helping vulnerable people.

The Canadian Red Cross is part of the International Red Cross Movement – the world’s largest disaster preparedness and response network. The humanitarian movement has been helping communities and individuals prepare, respond and recover from disasters since the mid 1800s. Part of its mandate is to help identify physical and emotional risks among vulnerable populations, identify gaps and educate people on how to develop an emergency plan. Helping to develop a plan that supports people suffering emotionally or from mental illness and educating people on how to implement the plan are part of the Psychological First Aid curriculum.

What is Psychological First Aid?

PFA is a framework for action that guides helpers to promote safety and assistance to vulnerable people suffering from various types of stress, trauma, grief and loss. Participants learn and apply the Red Cross Look, Listen, Link, Live support model through case studies.

What is the role of a PFA provider?

  • To ensure people’s basic needs are met (safety, food, water, shelter, etc.)
  • To provide accurate information and dispel rumours and myths
  • To connect those in need to the appropriate supports and resources
  • To promote safety, calm, connectedness, self/community efficacy, and hope.

Who should take Psychological First Aid?

This course is for anyone looking to acquire knowledge and learn techniques to recognize and assist people in crisis after experiencing loss, grief, trauma, and stress. The course is also for people looking to develop a prevention and action plan for building resiliency and supporting mental health issues in the workplace, at home or in the community.

What is the difference between mental health first aid and psychological first aid?

Mental health first aid teaches learners how to help someone experiencing a mental health emergency or crisis, Red Cross Psychological First Aid is a resiliency-building program that teaches participants prevention and coping strategies for dealing with different types of stress resulting from trauma, grief and loss.

For more information, please contact SOS First Aid and Safety Training at [email protected] or 905-844-9813. To register for the program, click here.

 

 

 

Contact

SOS First Aid and Safety Training services the following Southern Ontario communities: Greater Toronto Area (GTA), Mississauga, Oakville, Burlington, Milton, Guelph, Vaughan, Woodbridge, Maple, Richmond Hill, Brampton, Acton, Georgetown, Hamilton, Ancaster, Brantford, Stoney Creek, St. Catherines, and Welland.

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Customer Reviews

The BLS course delivered by instructor Prakash was informative, hands-on and professional. He explained the concepts like CPR, AED, and choking interventions with clarity and precision, and the example real-world scenarios demonstrated were really helpful to understand the importance of each step to be followed. The instructor created a comfortable learning environment, encouraged questions and gave constructive feedback during skill assessments. The materials were well organized and the use of mannequins, AED machines, and videos helped reinforce my practical skills. I am very confident to work in a medical setting with the knowledge and practical experience that I have gained from this course. Thank you, Mr. Prakash and SOS safety on site for providing this course.
Constance Aruna
Constance Aruna
Took the BLS recert course with Mr. Prakash N - great review on the basics :)
Sabrina Chowdhury
Sabrina Chowdhury
I recently took the Emergency First Aid course and was fortunate enough to have Tracy as our instructor. Tracy was incredibly informative and engaging throughout the entire course. She went above and beyond by using real-life scenarios to explain key concepts, which made everything much easier to understand. Her use of metaphors and relatable examples helped bring the material to life and made it feel practical and applicable to real-world situations. I walked away feeling confident in my skills and knowledge, all thanks to Tracy’s great teaching style!
Mohammad Hamed
Mohammad Hamed
I had such a fun and engaging learning experience today. Tracy was very informative and I enjoyed all the activities she made us do to apply our knowledge. Most importantly she was very accommodating and patient with the class and added her own touch to make this training very enjoyable!
Maria P
Maria P
Today’s Standard First Aid and CPR training experience was great! The instructor, Tracy, was so nice and engaging, she made the whole experience fun, informative, and valuable! I learned a lot and enjoyed every part of it! Thank you so much.
Rama Jandali
Rama Jandali
Tracy , the instructor was really knowledgeable and she made the class enjoyable
abir rifai
abir rifai
Hoang Man Nguyen
Hoang Man Nguyen
Prakash is very good and experienced instructor. I liked the way he taught us about different techniques and provided in detail explanation with examples. Today’s class has cleared few of the questions that was never addressed. Thank you .
Tejash Mistry
Tejash Mistry
SOS First Aid was very useful and informative with the help of instructor Pakrash. He was able to clarify on the online modules as well as apply lots of examples and scenarios which help me understand better and be knowledgeable.
Marc Guevarra
Marc Guevarra
Ally was great!The class was explained thoroughly and the demonstrations helped to showcase the techniques accordingly
warly hurtado
warly hurtado
Prakash was great. Very knowledgeable.
Victoria Portiansky
Victoria Portiansky
Instructor was great, well informed and patient and helpful all throughout.
Tajeka Warren
Tajeka Warren
Akanksha Nagar
Akanksha Nagar
Ally was a great instructor, very professional and knowledgeable. Insightful explanation, and the best part is she adds real examples from experiences.
Rehab Farid
Rehab Farid
Amazing and not boring. Thank you, Viola for making sure we are wake during the 2 days training.
Lenie Infante
Lenie Infante
Erica Lem
Erica Lem
Did my 2 day BLS and SFA-C with Viola and I had so much fun. I’ve honestly never had an instructor/trainer like her. She made the course so engaging and creative. This is my 3rd time doing this course with SOS and Viola made it the best one yet.
Samantha Gounder
Samantha Gounder
I had same experience as three years before. Instructors at SOS are very thorough & the sessions are interactive. Julie, our instructor was very knowledgeable and made learning easy & enjoyable.
Dipalee Vajaria
Dipalee Vajaria
Patty Turnbul is the best ❤️
Ibrahim elsharkawy
Ibrahim elsharkawy
Honestly felt like I have a way better understanding of CPR and BLS even though I have been doing certifications for years. Extra informative yet within time. I really enjoyed the course!
cammell swaby
cammell swaby
This was the 2nd time we used SOS for our first aid course. This year we had Karen as our instructor, she was fantastic. She kept everyone engaged and made the material relatable. We will definitely use SOS again
Stuart Bradshaw
Stuart Bradshaw
Prakash is very good and knowledgeable instructor. He made it very easy. Highly recommended
Ajit Khare
Ajit Khare
Prakash is clearly very experienced in teaching and he makes the long day feel shorter with his humour. We finished earlier then expected as well.
Ray Huerto
Ray Huerto
Prakash is a great training. Very enjoyable and informative course.
Tash D
Tash D
Patty was the best instructor! Very competent, kind and full of stories! I took CPR Standard First Aid course. Definitely recommend this training program!
Alisa Nickerson
Alisa Nickerson
Did my CPR recertification with their instructor Elhamy. Really enjoyed the class!
Khawab Arora
Khawab Arora
Elhami was a great instructor! He is very kind and funny and he made the class very interactive. He ensured that everyone understood each concept.
Ritchell Ermita
Ritchell Ermita
Interactive with games and repeating the important stuff again and againHelps students to retain memory
mariya bardeskar
mariya bardeskar
Ramero Buenafe
Ramero Buenafe
Ally was a great teacher! She was informative and presented the material in a way that kept us interested (with relevant stories).
Lorreinne Pelipel
Lorreinne Pelipel
Great course. Ally is a fantastic instructor who is incredibly knowledgeable, kind, and approachable. The course flew by.
Nicki Thibeault
Nicki Thibeault
Patty is an amazing instructor. Her class was very engaging and interactive. She makes you want to participate in class and her personal stories are heartfelt and interesting. Would definitely take another class with her again!Thank you Patty!
J
J
Ginsha Godson
Ginsha Godson
Patty was so knowledgeable and interactive! It made the session really stuck in my head. Thank you!
Ruben Bocanegra
Ruben Bocanegra
Fantastic information and fun. Patty is a great instructor.
Samantha Teeple
Samantha Teeple
Paddy turn all is a,great instructor, she takes her time and explains everything well
Sheri Bowers
Sheri Bowers
Mrs Viola was incredible teacher, I love her teaching mechanism’s easy to understand her thank you.
Beryl oyugi
Beryl oyugi
Ally was amazing, she answered all our questions and made sure we understood everything. Such an awesomeTeacher
FMR
FMR
Aly makes the class fun and engaging. You will not be bored in this class.
Sameer Zaheer
Sameer Zaheer
Had a great experience, instructor patty was very helpful.
Danny Vuong
Danny Vuong
Thank you Patrick for your wonderful instruction
LE NGUYEN
LE NGUYEN
Minakshi Subba
Minakshi Subba
Had amazing experience with Patty! She taught us so well and I learnt so much while practicing cpr and first aid.
Sanpreet Kaur
Sanpreet Kaur
Patty was a great instructor and extremely knowledgeable Was great with instructions and communication. Fun and a great experience.
Susie Riggs
Susie Riggs
I did the BLS course with Patty, and she was a very good teacher!
Nicole Freeman
Nicole Freeman
Our instructor was really good, he truly cared! It was a recertification, and I have to say that I learnt a lot this time. He went above and beyond. I feel more secure and knowledgeable when responding to an emergency. Thank you!
Marilyn A M
Marilyn A M
Ally was an amazing teacher trainer. Felt safe heared and very informative. would highly recommend.
jac hal
jac hal
Bidisha Dey
Bidisha Dey
Eun Hye Pedralvez
Eun Hye Pedralvez
Prakash was a great instructor! Made the class very engaging and explained things well
Sandy Kdeiss
Sandy Kdeiss
Sarah Almeida
Sarah Almeida
Mr. Nagar was amazing! Very helpful!
Alicha Desmond
Alicha Desmond
G KAUR
G KAUR
Great information and indepth knowledge of epinephrine and the placement and new technologies. Thank you Prakash!
Thaksha Kulenthiran
Thaksha Kulenthiran
Prakash was very engaging and thorough
Alpana Vora
Alpana Vora
Ally was an amazing informative teacher! i love her teaching style and she was great at answering questions and chatting in an informative way!
Sofie Z
Sofie Z
The training was interesting and educativeI enjoyed it
Oluwatosin Enitan
Oluwatosin Enitan
Daniel was excellent!!
Alaa Dimitri
Alaa Dimitri
Julie was the best instructor for standard first aid , very informative and easy to listen
Suhad Sa'doun
Suhad Sa'doun
I had a great experience with debbie at the kingbridge location She made it very easy to stay alert in the class That all students were able to receive her lessons she was amazing 👏
Kimberly Palmer
Kimberly Palmer
Jasen Devasagayam
Jasen Devasagayam
Great instructor
AsianDomination104
AsianDomination104
Great experience.Mario gave clear and detailed instructions that were easy to follow and remember. He was very professional and gave so much input than I expected. Would highly recommend!
Shiela Mae Arca
Shiela Mae Arca
Laziz Eibov
Laziz Eibov
Great instructor Mario! Thank you :)
Leila Yohannes
Leila Yohannes
Nanzala Anna
Nanzala Anna
Was a lot of fun while also providing the education and performance testing needed!! Mario was great!!
Hai Psycho
Hai Psycho
Mario is very knowledgeable. Mask fit testing went smoothly.
Kathryn Lantican
Kathryn Lantican
olubunmi olaoye
olubunmi olaoye
Mario was a great instructor. Thoroughly explained and provided a great learning experience!
Simran Sandhu
Simran Sandhu
I have amazing experience. My instructor explained everything very well and it was very easy for me to understand the whole process.
Gurkirat Kaur Grewal
Gurkirat Kaur Grewal
WANG RUXIN
WANG RUXIN
Wonderful class. Goi instructor daniel
Marlene Cromwell
Marlene Cromwell
Perfect 👍 teaching 👌
ese Dukuye
ese Dukuye
Daniel was great!! Everything was explained so well that I manage to score hundred percent
Zarah Ali
Zarah Ali
Mario was great! We had fun with our N95 activities!
Alieh Ramezani
Alieh Ramezani
Chirag Rangani
Chirag Rangani
The mask fit training was very informative and beneficial. I had a fun time attending the class and I feel confident in correctly fitting my mask for safety.
Acemark Pellos
Acemark Pellos
Zhanming Chang
Zhanming Chang
Aline Chusl Fotso
Aline Chusl Fotso
Keirol Mallari
Keirol Mallari
Dawa Sherpa
Dawa Sherpa
Mario is excellent! Great job! Highly recommended!
Marsi Siobal
Marsi Siobal
It’s very good session…
sagar amin
sagar amin
I have very good experience here
sonu3115
sonu3115
It was good
Amandeep kaur
Amandeep kaur
Mario is very helpful and accommodating.
gurwinder dhanda
gurwinder dhanda
very quick and friendly instructor!
Von Immanuel Yagong
Von Immanuel Yagong
Barkat Khalid
Barkat Khalid
Huang Yang
Huang Yang
Mario was missing Luigi. Perfect session very informative and straight to the point. Perfect session highly recommend.
Robert Rebelo
Robert Rebelo
GC Tobino
GC Tobino
Zantrav Motovin
Zantrav Motovin
genevieve gelinas
genevieve gelinas
I learnt a lot especially what to do when someone has got a snake bite.
Chidimma Onwughalu
Chidimma Onwughalu
Ally and Doug were great at explaining and teaching. They made the class fun and easy to understand. Loved it!
Samra s
Samra s
Navdeep Kaur
Navdeep Kaur
Wen Fan (Yvonne)
Wen Fan (Yvonne)
Went here three times already and I can confidently say that they deliver the most effective lesson for N95 certification. I had Mario as my lecturer and he was able to simplify and highlight important details on the use of N95's. Highly recommend
xkristiann (xkristiann)
xkristiann (xkristiann)
Excellent instructor
Manpy Sehmi
Manpy Sehmi

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