A medical emergency struck our family during COVID-19. Here’s our experience.

My 82 year old Mother-in-law had a medical emergency during week 2 of COVID-19. A trip to Emergency at Mississauga’s Credit Valley hospital had us worried about her, fearful of being near people who had contracted the Coronavirus, and exposing her and us to the disease.

We read the headlines (probably too much) and watch the daily press conferences with our Federal and Ontario leaders. We hear that our healthcare system is under threat as the numbers continue to grow. Self-isolation, physical distancing and the cancellation of surgical procedures, even non-elective, are leaving Canadians with existing medical conditions and scheduled surgeries worried and seriously concerned about the new coronavirus and their own health.

The pressing question is what do you do now if you have a medical emergency, like a stroke or heart attack, during this crisis?

The pressing question is what do you do if you have a medical emergency, like a stroke or heart attack, during this crisis?

 

The answer is that if it is critical, call 911 immediately! Hospitals are currently able to deal with critical situations. Critical means that the person is showing emergency signs and symptoms like unresponsiveness, chest pain, difficulty breathing, stroke-like symptoms, life-threatening bleeding, just to name a few. Do not delay and seek emergency medical attention right away. Do not let the fear of an overwhelmed healthcare system and contracting the virus hold you back.

On the other hand, do not call 911 and tie up the lines for non-emergencies or because you think you or someone you know has the virus. Do not call 911 to report people who are not practising physical distancing. 911 is for emergencies only.

Getting back to our experience this week with my MIL, we were highly impressed with the staff at Credit Valley Emergency despite the chaos created by COVID 19.  Expecting overwhelmed and impatient frontline workers, we found that they were friendly, compassionate and professional. It wasn’t chaotic at all and triage was well managed. The hospital separates suspected COVID-19 patients and has a dedicated area within the hospital to assess and triage people who exhibit symptoms like fever, difficulty breathing and coughing. By separating staff and patients, we felt that the risk to us and my MIL of contracting the virus was substantially decreased.

The healthcare workers were covered from head to toe in personal protective equipment. We are hearing news reports daily that healthcare workers don’t have enough PPE to protect themselves. There is definitely a shortage of PPE. For their sake and ours, we need to protect them by staying home, away from other people, to prevent the spread of the virus in the community. We also need to make sure that our healthcare providers always have the right PPE available at all times. We need them to stay healthy.

Coronavirus is expected to overwhelm the Canadian healthcare system in the coming weeks, and the Ontario government has implemented many strategies in an effort to flatten the curve such to avoid a doomsday situation where the healthcare system can’t meet needs. Overall, people are heeding the requests to stay home, but occasionally you do see people who are breaking the rules, causing a risk to the entire community.

I wanted to give a shout out to my friend and neighbour Marg, a Respiratory Therapist who works on the frontlines at hospitals in Oakville and Toronto. She has posted on Facebook that staff like herself are working with a shortage of masks, gowns, face coverings and PPE in general. Headlines also confirm this as fact. Only in the hospital does she breach physical distancing requirements because she works closely with her colleagues to treat very vulnerable patients, and at times without PPE. When Marg comes home from work she quarantines herself in the basement to protect her family. Both Marg’s husband and her 7 year old daughter are type one diabetics. Coronavirus has a higher mortality rate for the elderly or people with chronic conditions like diabetes.

Hearing stories like Marg’s is heart wrenching and a reminder to us all to continue to practise physical distancing. It’s a sacrifice but we have to do it. We have to work together to stop the spread and to protect ourselves and our healthcare workers. This is how we can all stay safe. If you do not have an emergency, do not call 911 and do not go to Emergency. Instead call your doctor’s office as many visits can now be done online or by phone.

What can you do to stay healthy?

What can you do to stay healthy?

Just like the common cold and the flu, practise good hygiene.

  • Wash your hands frequently with warm water and soap, or use hand sanitizer if proper hand washing facilities are not available.
  • Stay away from people who are sick.
  • Disinfect common surfaces like toys, doorknobs, phones, remote controls and keyboards, frequently.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • If you are going to use gloves, all the same rules above apply.
  • Remove gloves safely so as not to touch any exposed skin.

Learn how to safely remove gloves by watching this video. Remember to dispose of them properly in the garbage. Do no leave them in shopping carts or parking lots or flower pots for someone else to pick them up. We have posted a video on our Facebook page about  How to remove gloves safely

If you become sick:

If you are not feeling well:

  • Stay home!!
  • Cover your mouth using your elbow or sleeve, not your hand, when coughing or sneezing
  • Avoid close contact with people especially those with compromised immune systems, the very young or the elderly
  • Wash your hands frequently with warm water and soap for at least 20 seconds, or use a full pump of hand sanitizer and rub your hands until they are dry
  • Drink plenty of fluids and get lots of rest
  • If you experience symptoms, like trouble breathing, contact your healthcare provider

 If you think you may have COVID-19:

  • Stay home and quarantine yourself!
  • If you have a fever, coughing, or difficulty breathing or have travelled in the last 14 days, follow the Public Health advice to isolate yourself at home and call your doctor.
  • If you need to see your doctor, call ahead.

There are many myths and lots misinformation about COVID-19. Monitor the situation through reliable news outlets, avoid social media, and stay current with information from reliable sources. For up-to-date information, visit Public Health Agency of Canada, Be Prepared, stay healthy, and know what to do if  you get sick.

 

 

[apss_share]

Contact

SOS First Aid and Safety Training services the following Southern Ontario communities: Greater Toronto Area (GTA), Mississauga, Oakville, Burlington, Milton, Guelph, Vaughan, Woodbridge, Maple, Richmond Hill, Brampton, Acton, Georgetown, Hamilton, Ancaster, Brantford, Stoney Creek, St. Catherines, and Welland.

Customer Reviews

Patty is an amazing instructor. She explain all the materials in a very effective manner. I liked her teaching skills.
Raman Kamboj
Raman Kamboj
Patty is a very nice woman and her as an instructor is fantastic! Was such a nice experience.Thanks 😊
Sadaf Raza
Sadaf Raza
Seriously...Patty is such a gem of a woman and her as an instructor is fantastic! Was such a lovely experience! Hopefully I get her for my RE-certification again next time!
Raven Feldman
Raven Feldman
Great instruction and easily accessible location with ample parking.
Sasha M
Sasha M
Katey Hamilton
Katey Hamilton
Catherine G. Dela Cruz
Catherine G. Dela Cruz
Had a great class with Dr. Prakash. He is super knowledgable! I will recert with SOS next year.
Beonca Luk
Beonca Luk
Patty is an amazing instructor. I had a fun & educational experience.
h w
h w
Fantastic lecturer and is very precise about the whole training.
Ray Arnold
Ray Arnold
Patty is an amazing instructor. She explains all the materials thoroughly.
Keerthana Neethirasa
Keerthana Neethirasa
Patty is one of the best instructors I've had, she's super nice and fun and always ensuring everybody is on track and performing well. She made the class fun and go by quick
dema alnakeeb
dema alnakeeb
Ranya Salih
Ranya Salih
It was a great experience
Jemimah Robin
Jemimah Robin
Mario was awesome! Detailed, quick, and friendly instructor.
Julian Salvador
Julian Salvador
Mario is Very knowledgeable!Highly recommend!
Nida Javaid
Nida Javaid
Mario was a pleasant teacher that was patient and humorous.
A_Stumble
A_Stumble
Mario was very knowledgeable, humorous and efficient with the process. Highly recommend him for anyone!
S T
S T
Miranda Ko
Miranda Ko
Instructor Ally, was absolutely phenomenal. The classroom environment was excellent, and Ally made sure everyone understood what was being taught. Thank you for your teachings
Ashley Amaral
Ashley Amaral
Very great teaching by Ally
Omobolanle Adebayo-Oyeyipo
Omobolanle Adebayo-Oyeyipo
Amazing instructor, made the day seamless and interesting with great examples and information. Thank you Ally Sommer
Suzie Catarino
Suzie Catarino
Very nice and interacting session with Prakash, I really dont know about Israel been the only country using the Red Crystal symbol, but today I know.
segun joseph
segun joseph
I was really pleased with learning about the the priority in the impalement and CPR. It was something I didn’t know before and I feel that’s extremely important. Also the instructor was fantastic.
James Proulx
James Proulx
i didn’t know that peeing on a jellyfish sting was actually the right thing to do
Niall Harris
Niall Harris
Absolutely loved both instructorsDr.Prakash and Patty Turnbull.Both instructors showed their passion and dedication through their lectures and teaching. Everyone participated and had fun while learning. I would recommend them both.
Tisha s
Tisha s
The Instructors were very thorough with the course. Really learned a lot.
Ehsan Ahmad
Ehsan Ahmad
Vanessa Tran
Vanessa Tran
Very good information and very helpful
david luu
david luu
Patty was engaging, good at explaining things and open to feedback
amber elley
amber elley
Patty was a great instructor. Pace of the course and hands on instruction were very good.
Jim Koitsopoulos
Jim Koitsopoulos
This is an awesome experience different mask fitting I had before.
PVM PVM
PVM PVM
Alyssa Viozzi
Alyssa Viozzi
Great session!
Latifa Latifa
Latifa Latifa
The teacher was friendly and taught me well, teaching me things from misconceptions about First Aid to vital practices.
Maxwell Thornton
Maxwell Thornton
Really fun and I learned a lot. It was very interactive.Something I would have preferred, as we are learning the ABC’s is give us time to make sure we are doing it properly before asking us to do it quickly. I felt a lot of pressure trying to do it quickly that I was missing proper steps.
Jennifer Lam
Jennifer Lam
I had a great experience. My instructor (Prakash) made sure that we understood all the concepts and we did a lot of hands-on training as well. This session cleared up a lot of confusions in my mind, and left me feeling more confident about how to respond in an emergency.
Mehroo Siddiqui
Mehroo Siddiqui
Debbie was an excellent instructor! She taught the course in a systematic way and made it easy to get through.
Hitesh Sharma Burgus
Hitesh Sharma Burgus
Ajay Ramoutar
Ajay Ramoutar
I have been using SOS First aid and Safety Training for my first aid qualifications. This year, I renewed my BLS. Patty and the team have been professional and knowledgeable, with an emphasis on practical application. I refer all coworkers to SOS and would recommend anyone looking for first aid to come here.
Daniel Tyrrell
Daniel Tyrrell
sharnjeet sandhu
sharnjeet sandhu
Things I learned that I didn't know before- You can get anaphylaxis from a bee sting.- How to apply slings (because previously I got certification during covid there was social distancing, and we only watched on a video).- A lot of things that you see on television may be false or misconceptions. For example, amputated limbs do not go inside ice but it has to be wrapped up in a gauze. It is labeled and then put inside an ice bag.
Teresa Mai
Teresa Mai
Park Great instructor and great class. Learned so many new things
fadi haddad
fadi haddad
Allie was outstanding 👏 Thank you
Liz Grilo
Liz Grilo
It was really good experience
Jagjit Sandhu
Jagjit Sandhu
Patty is the best, she was very funny and her methods of teaching helped me understand the demonstrations and lessons properly.
Mia :D
Mia :D
Patty was an excellent teacher. She really explained all the concepts in a way that was easy to understand.
Allayah McKoy
Allayah McKoy
Patty did an amazing job! Very knowledgeable and taught the course info in an enjoyable way
Nicole Karunaratna
Nicole Karunaratna
Patty was an excellent teacher, would love to have her again!
Ebenezer Acquah
Ebenezer Acquah
Patty was an excellent teacher, very clear and thorough!
Miranda McGee
Miranda McGee
Very knowledgeable instructor. Great on time management and communication
Peris Wachira
Peris Wachira
Claire van Baardwijk
Claire van Baardwijk
Thorough BLS training by Patty! Great teaching and opportunities for questions. Team work to practice hands on skills :)
Anjali Nowbutt
Anjali Nowbutt
Allyson was amazing!! Learned so much and had a great time doing it. Thank you!
Maddy Bere
Maddy Bere
Viola was an excellent instructor! She taught the course in a way to make it very interesting and she was helpful and lighthearted throughout the time! Would definitely recommend !!
tania revilla
tania revilla
I had my recertification course with Viola and I have never had a better experience taking a CPR course. She teaches it in a way that’ll have you interested in the information while making it stick in your mind. Thank you Viola :)
Basmala Heba
Basmala Heba
Viola was very helpful and informative. She conveyed the information in a way that we could remember and made sure we we’re paying attention and retaining information by asking us questions throughout the session.
Nadi Ay
Nadi Ay
the training was informative and fun! Viola is amazing :-)
Kaitlin Delos Reyes
Kaitlin Delos Reyes
Viola was an excellent instructor, made it very engaging and fun, would definitely recommend! :)
Matt A
Matt A
They are sò helpful and impactful. I enjoyed every bit of the class.
Olubunmi Onimole
Olubunmi Onimole
Ally was an amazing instructor, she made the class so fun and informative. Would definitely recommend everyone having their first aid certificate, ask for Ally if you can!
Melissa B
Melissa B
Alley was a wonderful teacher . Made it Informative interesting and a very pleasant learning experience 😊 Thankyou
Alison Hughes
Alison Hughes
It was a really great experience! Amazing instructor!
Tracey Sookdeo
Tracey Sookdeo
Viola was a lively teacher. Talented and knowledgeable. Taught and demonstrated the concepts in an engaging and easy-to understand manner.
Cletus Okpala
Cletus Okpala
Viola was a fun, enthusiastic instructor and covered all the information very well.
Sarah Da Silva
Sarah Da Silva
Viola was a great and fun instructor!
Lyric Sovl
Lyric Sovl
Viola is a great first aid instructor. I’ve taken this course 3 times and this was the best! Very engaging class!
Brenda Nkonge
Brenda Nkonge
Ally was a personable and engaging instructor so she made this course very educational and enjoyable. Also it’s really easy to book courses with SOS and I’ve done so twice now, they also have several locations to choose from.
Cathy Nassralla
Cathy Nassralla
Great experience doing my BLS recertification. Very interactive instructor (Viola)
Sandra Al-Raias
Sandra Al-Raias
Went to SOS to renew my BLS certification, I really enjoyed the instructor Viola. She made the class very engaging.
Kyshona E
Kyshona E
Viola is a knowledgable, high energy, motivating instructor!
Sarah Calder
Sarah Calder
Viola is, by far, the best BLS instructor! Her class is very hands-on, and her personality really helped me retain the course information.
Jaime Liddy
Jaime Liddy
Great course and great instructor!
Omar Assem
Omar Assem
I’ve been doing my BLS recert with SOS for 3 years. This year my BLS recert was with Viola and I had a great experience. She was very informative and thorough with her teaching. At the end of the session I felt very prepared.
Arianne Chavez
Arianne Chavez
Viola was an amazing instructor. She was engaging and very helpful. She explained everything very clearly and made sure everyone understood. I had a great time taking her class!
Abiesha Ruban
Abiesha Ruban
One of the best instructors I’ve ever had. She’s hilarious and makes time go by extremely fast! I wish to have her for all of my courses as she is inclusive and very kind:)
Diya Bharucha
Diya Bharucha
chloe bond
chloe bond
Viola was a great instructor and was very interactive and has a great sense of humour
Tho-Alficar Al-Awosi
Tho-Alficar Al-Awosi
Very great session with Prakash. Very knowledgeable and good tips to learn as a nursing student. I was always confused about when to call 911 but he gave a really good strategy. asking 3 questions, do you know the background, is the action normal with this background and will it improve. Really great strategy and can easily be implemented
Morayo Oladele
Morayo Oladele
Prakash went through everything thoroughly and swiftly
Hanifah Ramadhan-Doka
Hanifah Ramadhan-Doka
Medina Doka
Medina Doka
Great instructor who kept it interesting. He was patient and very informative. Thank you
Robinetta Siracusa
Robinetta Siracusa
Always amazing!
Ella Chan
Ella Chan
Kirandeep Hundal
Kirandeep Hundal
I had the absolute pleasure of attending Melvin and Ally’s class. The two of them were truly amazing and made my experience enjoyable. I would definitely go back to SOS Mississauga location again. Thank you both for the wonderful experience.
Alfa Bougouneau
Alfa Bougouneau
One of the best instructor! The instructor is very knowledgeable and kept all the students engaged all the time. Very participatory session! Loved it!
Jaffer Shaikh
Jaffer Shaikh
Viola was an amazing instructor
Lorheen Angel
Lorheen Angel
Jeamy Mendoza
Jeamy Mendoza
Viola is amazing !
Manuella Ibrahim
Manuella Ibrahim
viola as instructor = 10/10
Eunice Kwon
Eunice Kwon
Haani Siddiqui
Haani Siddiqui
Really good experience. Had BLS course with Viola she’s sooo nice and i recommend her for your certification.
Lara Chehade
Lara Chehade
Really good intstructor, very lively and engaging class!
Ellise Gabrielle Flor
Ellise Gabrielle Flor
Had a great experience! Viola was an amazing instructor. She made the learning process really informative and enjoyable!
Manreet Kaler
Manreet Kaler
Viola is fun and amazing!! Learned in a very fun way!
Jed Mesina
Jed Mesina
Very fun class! Easy to follow with lots of repeat practice to ensure that we all knew what we were doing! Instructor also acted out scenes pretty accurately so it felt more realistic in the moment. ‘‘Twas very fun!
Aleksthetenth -
Aleksthetenth -
Viola was a great teacher! Had an amazing and fun experience with BLS training :)
Jenna K
Jenna K
Viola was an amazing instructor! Very informative and so welcoming. I enjoyed taking this course with her and learned a lot.
Natalie Tegart
Natalie Tegart
Viola was great, very interactive experience and hands on. Thank you!
Jenna Briones
Jenna Briones
Very informative session and Viola was very fun and helpful!
Samantha Horvat
Samantha Horvat
Awesome presentation by Deb. Very informative. Well prepared files slides.
Jason Tuazon
Jason Tuazon

Become a Red Cross Instructor

We are a Red Cross Instructor Development Center offering instructor training in Hamilton, Halton and Peel.

Register Today
Call Now For More Info